Karina Lemus Flores
Henrico,VA
Summary
Hardworking and reliable employee with background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
3
3
years of professional experience
Work History
Cashier
Amanecer Latino Market
Henrico, VA
09.2021 - Current
- Process returns and exchanges of merchandise in accordance with store policies.
- Keep records of purchases; maintain orderly appearance of checkout area; restock supplies as needed.
- Resolve customer complaints professionally in accordance with company policy.
- Balance daily transactions on a computerized point-of-sale system.
- Operate cash register efficiently and accurately, process payments by cash, check, credit card, gift card or automatic debit.
- Follow company security procedures for handling large sums of money.
- Train new team members in cash register operation, stock procedures, and customer services.
- Keep check-out areas clean, organized and well-stocked to maintain attractive store.
Restaurant Server
Olive Garden
Henrico, VA
05.2023 - 11.2023
- Managed multiple tasks simultaneously while providing excellent customer service.
- Communicated effectively with kitchen staff regarding order status updates.
- Greeted and seated customers promptly, courteously, and professionally.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
Education
High School Diploma -
Hermitage High School
Henrico, VA05-2024
Skills
- Payment Processing
- Customer Service
- Drawer balancing
- Returns processing
- Money Handling
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Restaurant Server
Olive Garden
05.2023 - 11.2023
Cashier
Amanecer Latino Market
09.2021 - Current
High School Diploma -
Hermitage High School
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