Karina Limon
Dallas,TX
Summary
Management professional with 5 years of experience leading teams and improving operations. Adaptable and results-driven, with a focus on accountability, continuous improvement, and team development. Thrives in fast-paced environments and brings a positive, high-energy presence to team culture. Passionate about values-driven organizations and turning goals into actionable results through strong leadership and reliability.
Overview
5
5
years of professional experience
Work History
Salesperson
Nissan
Dallas, TX
10.2025 - Current
- Developed strong product knowledge to assist customers in selecting suitable vehicles.
- Conducted thorough vehicle presentations, highlighting features and benefits to enhance customer engagement.
- Collaborated with finance team to streamline paperwork processing and improve customer satisfaction.
- Implemented follow-up strategies to maintain relationships with previous customers, driving repeat business.
- Worked to build relationships with customers and built potential for additional sales.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Informed customers of promotions to increase sales productivity and volume.
- Negotiated prices, terms of sales and service agreements.
Shift Supervisor
Ross Dress for Less
Dallas, TX
12.2025 - 01.2026
- Supervised daily warehouse operations, ensuring optimal workflow and adherence to safety protocols.
- Coordinated shipping and receiving processes, optimizing supply chain logistics for timely deliveries.
- Conducted regular inspections of warehouse facilities, addressing maintenance needs to ensure operational safety.
- Supervised warehouse operations by managing employees during shifts.
- Completed daily operations on time and maintained high standards of accuracy.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
General Manager
Wingstop Inc.
Dallas, TX
06.2024 - 10.2025
- Implemented cost-control measures, optimizing inventory management and reducing waste.
- Analyzed sales data to identify trends, informing staffing decisions and operational improvements.
- Led performance evaluations, setting goals that aligned with company objectives and promoting professional growth.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and developed high performing team members resulting in the internal promotion of three shift leaders and two Assistant General Manager.
- Achieved double digit sales growth by maintaining high operational standards and team accountability.
- Improved store QSC performance through team coaching, operational oversight and compliance with brand standards, earning 3/4 operational excellence 5 stars.
- Stepped into newly promoted leadership role and delivered immediate impact in Q3 2024, reducing customer Dissatisfaction from 40% to 6% with continuous coaching and training.
- Ended Q2 2025, with the lowest customer Dissatisfaction percentage across all Wingstop Corporate stores.
- Supported and trained team members during operational training including Kitchen Design Systems and New Season Fries rollouts, ensuring smooth transition and adoption.
- Improved Speed Of Service maintaining wait times under expectations while delivering high Quality food to customers.
- Achieved and maintained #1 corporate ranking, consistently leading and owning all Wingstop Corporate performance metrics.
- Collaborated with the Learning and Development team on new Customer service initiative rollout providing ideas, feedback and implementation support.
- Helped facilitate training for brand partners during Kitchen Design System rollout ensuring understanding of new processes and standards.
- Monitored Security to protect employees, customers and property.
- Demonstrated leadership by consistently modeling core values and incorporating them into weekly team discussions and expectations.
Assistant Manager
Wingstop
Dallas, TX
10.2021 - 06.2024
- Oversaw daily operations, ensuring high standards of food quality and customer service.
- Led performance evaluations, setting goals that aligned with company objectives and promoting professional growth.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Enforced quality assurance protocols to deliver ideal customer experiences.
Education
W W Samuell High School
Dallas, TX05.2020
Skills
- Opening and Closing Procedures
- Cash Handling
- Customer Assistance
- Inventory Management
- Store Organization
- Energy and Physical Stamina
- Meeting Sales Goals
- Friendly and Helpful
- Safety and Cleanliness Standards
- Decision-Making
- Excellent Written and Verbal Communication
- Honest and Dependable
- Reliable and Responsible
- Team Leadership
- Creative Thinking
- Staff Support
- Recruiting and Interviewing
- Active listening
- Negotiation
- Sales presentations
- Up-selling
- Cold calling
- Follow-up communications
- Time management
- Customer retention
- Social media marketing
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Shift Supervisor
Ross Dress for Less
12.2025 - 01.2026
Salesperson
Nissan
10.2025 - Current
General Manager
Wingstop Inc.
06.2024 - 10.2025
Assistant Manager
Wingstop
10.2021 - 06.2024
W W Samuell High School