Steele Lambers
San Antonio
Summary
Sales Representative with experience in market research and lead generation, identifying potential sales opportunities through strategic analysis. Engaged with prospective customers to provide detailed product information and negotiated pricing contracts to enhance profitability. Established and nurtured relationships with clients, ensuring high levels of customer satisfaction and timely deal closures through consistent follow-ups. Demonstrated effective communication skills by responding to inquiries and complaints professionally, contributing to repeat business through exceptional service delivery.
Overview
12
12
years of professional experience
Work History
Sales Representative
San Antonio Solar Pros
San Antonio
01.2020 - Current
- Performed market research to identify potential sales opportunities.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Negotiated pricing contracts with customers to maximize profits.
- Generated new sales leads through cold calling and networking activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
Server
Silo Elevated Cuisine
San Antonio
09.2016 - 12.2018
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
- Provided exceptional service to high volume of daily customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Informed customers of daily specials and signature menu items.
Bartender
Perrys Steakhouse & Grille
San Antonio
01.2013 - 08.2016
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Assisted in setting up the bar for service shift.
- Greeted customers and provided excellent customer service.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Resolved customer complaints in a professional manner.
- Upsold customers from shelf to premium brands to help boost sales.
Education
Associate of Science - Fire Science
Northwest Vista College
San Antonio, TX05-2015
Skills
- Customer relationship management
- Contract negotiation
- Lead generation
- Sales presentations
- Product knowledge
- Networking skills
- Inside and outside sales
- Relationship building
- Sales expertise
- Closing techniques
References
References available upon request.
Timeline
Sales Representative
San Antonio Solar Pros
01.2020 - Current
Server
Silo Elevated Cuisine
09.2016 - 12.2018
Bartender
Perrys Steakhouse & Grille
01.2013 - 08.2016
Associate of Science - Fire Science
Northwest Vista College