Karina Marin

Position evolved from Human Resources Manager to Human Resources Business Partner following a company acquisition, aligning with the existing organizational framework and organizational synergy efforts.

• Served as a trusted advisor to leaders on complex employee relations matters, including performance management, misconduct, policy violations, investigations, and involuntary separations.
• Led end-to-end employee relations case management, conducting impartial investigations, analyzing findings, and recommending corrective actions aligned with policy and employment law.
• Applied consistent, fair, and legally compliant decision-making while balancing risk mitigation, employee experience, and business needs.
• Coached managers on difficult conversations, documentation standards, progressive discipline, and employee accountability.
• Interpreted and applied company policies, procedures, and employee handbook guidelines across diverse employee populations.
• Identified trends in employee relations issues and partnered with leadership on proactive solutions to strengthen workplace culture.
• Designed and facilitated manager and employee trainings related to workplace conduct, performance management, and policy compliance.
• Supported onboarding and offboarding processes, ensuring a positive employee experience and adherence to policy and compliance requirements.
• Administered employee benefits and leave programs, including FMLA and ADA processes, providing guidance on eligibility, documentation, and compliance.
• Served as a point of contact for employee benefits inquiries, enrollment, qualifying life events, and vendor coordination.

• Conducted investigations into employee complaints, documenting findings and recommending corrective actions.
• Served as a liaison between employees and management, fostering open lines of communication for addressing concerns promptly.
• Identified, screened and interviewed potential employees.
• Conducted background checks and reference checks of prospective employees.
• Created job postings, tracked applicants and maintained applicant database.
• Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
• Organized orientation sessions for new hires and provided them with onboarding information.
• Maintained employee records in accordance with company policy and applicable legal requirements.
• Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
• Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
• Handled sensitive employee and company information with highest level of confidentiality and discretion.
• Held exit interviews and documented information discussed with employees.

• Conducted investigations into employee complaints, documenting findings and recommending corrective actions.
• Served as a liaison between employees and management, fostering open lines of communication for addressing concerns promptly.
• Conducted new hire orientation sessions and onboarding activities to ensure successful transition into the organization.
• Developed and maintained job descriptions, performance evaluation forms, employee handbooks, and other HR related documents.
• Managed payroll processing functions including timekeeping records, deductions and tax withholding calculations.
• Organized company events such as team building exercises or holiday parties to foster a positive work environment.
• Maintained up-to-date knowledge of current trends in Human Resources management techniques and strategies.
• Drafted department-specific employee announcements.
• Provided guidance on labor laws and regulations to ensure compliance with applicable federal, state and local rules.

• Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
• Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
• Updated employee database with changes in job title, salary information or contact details.
• Processed paperwork associated with personnel transactions such as promotions or terminations.
• Assisted in developing training programs for staff members.
• Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
• Supported investigations by scheduling interviews, collecting employee statements, and organizing documentation.
• Maintained accurate and confidential employee relations files, reports, and case logs.
• Supported investigations by gathering records, documentation, and other relevant information.
• Acted as a point of contact to facilitate communication between employees, management, and HR regarding labor matters.

• Mediated conflicts between team members to maintain a productive and respectful work environment.
• Addressed performance and behavioral issues promptly, applying fair and consistent disciplinary measures.
• Coached employees and peers on effective communication and conflict resolution strategies.
• Facilitated difficult conversations between staff and management, ensuring clarity and mutual understanding.
• Supervised and coordinated activities of restaurant staff to ensure customer service standards are met.
• Ensured compliance with health and safety regulations in the kitchen, storage areas and dining area.
• Assigned duties and shifts to restaurant staff according to workload requirements.
• Trained new employees on restaurant policies and procedures.

• Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
• Assisted in training new cashiers on register operations and customer interaction standards.
• Collaborated with team members to streamline operations during peak hours for optimal service delivery.
• Developed strategies to reduce wait times, improving overall customer experience at point of sale.
• Enhanced guest experience with exceptional service and positive demeanor during checkout process.