Karina Mendoza Miranda
Laramie,WY
Summary
I am hardworking and reliable at my job, focused on team success. I am motivated to continue to learn and grow. I am fluent in speaking Spanish. I seek to maintain a full-time position that offers professional challenges organizations, communication skills, problem solving abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Waitress
Maria's Mexican Grill and Cantina
10.2024 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Front Desk Receptionist
John R. Mcpherson DD
06.2024 - 09.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Developed strong working relationships with team members, fostering a positive work environment.
Waitress
17th St. Cafe
05.2017 - 06.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
High School Diploma -
Laramie High School
Laramie, WY05-2019
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Memory retention
- Complex Problem-solving
- Cleanliness
- Bilingual, fluent in Spanish
- Time management
- Listening skills
Certification
- Dental Assistant Certification
Internship
In Laramie, WY, I went to a couple offices to observe dental hygienist for a couple hours a week.
Languages
Spanish
Full Professional
Timeline
Waitress
Maria's Mexican Grill and Cantina
10.2024 - Current
Front Desk Receptionist
John R. Mcpherson DD
06.2024 - 09.2024
Waitress
17th St. Cafe
05.2017 - 06.2024
- Dental Assistant Certification
High School Diploma -
Laramie High School
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