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Dynamic and adaptable Pharmacy Customer Service Representative with a proven track record at Elevance Health. Excelled in insurance verification and customer service excellence, enhancing patient understanding and loyalty. Demonstrated exceptional problem-solving abilities and confidentiality compliance, contributing to a significant increase in customer satisfaction ratings.
Knowledgeable Customer Care Representative in a remote call center setting with solid history in providing excellent customer service within pharmacy sector or medical practice. Expertise in handling customer inquiries, managing transactions, and ensuring compliance with healthcare regulations. Demonstrated proficiency in communication and problem-solving, fostering positive customer experiences and efficient pharmacy or medical office operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am also confident working with Medicare and Medicaid as well as commerical insurance, getting prior authorizations, checking member benefits, proof of coverage, continuation of benefits, and working closely with other providers to get any necessary information needed for a patient, including working with manufacturer copay card assistance programs.

 Experienced customer service representative with a focus on effective communication, both written and verbal. Skilled in active listening and adept at analyzing and solving problems. Committed to enhancing customer experiences by consistently demonstrating service-oriented behaviors. Recognizes the importance of understanding customer desires and strives to provide personalized solutions, fostering long-term loyalty. Knowledgeable and dedicated customer service professional with extensive experience in the customer service industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specializes in quality, speed, and process optimization. Articulate, energetic, and results-oriented with a passion for developing relationships, cultivating partnerships, and growing businesses. 

Detail-oriented Pharmacy Customer Service Representative with strong problem-solving skills. Known for effectively managing high call volumes and maintaining customer satisfaction.

Dedicated Pharmacy Customer Service Representative skilled in prescription processing, customer inquiries, and HIPAA compliance. Committed to delivering exceptional service and resolving customer issues efficiently.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Karina murillo

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Pharmacy Customer Service Representative

Licensed Life Insurance Agent

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Associate of Arts - Accounting

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Pharmacy Customer Service Representative

Licensed Life Insurance Agent

Associate of Arts - Accounting

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