Karina Navarro
Hayward,CA
Summary
People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Resident Services Supervisor
Atria Senior Living
Foster City , CA
04.2023 - Current
- Hire, supervise, develop, and schedule Care staff according to Atria's policies, procedures, and guidelines
- Lead assessments and reassessments to determine resident needs and establish appropriate service plans
- Operate Care department within budget
- Establish and maintain positive relations with residents' families and physicians
Support hospitality, leasing, and sales processes with promotion of a positive image of Atria - Maintain active community and professional ties with clinical and non- clinical contacts
- Schedule and lead staff; facilitate training to new staff and ongoing training and development to current staff
- Maintain a medication system which adheres to all local, federal, and company regulations
- Complete daily QE reviews and look for ways to improve and promote quality
- Communicate to residents, families, directors, and team members in an effective manner
- Perform assessments and reassessments as assigned to determine resident needs
Nurse
Nurse Registry
Hayward , CA
09.2022 - Current
- Safely and accurately prepared all medications, calculations and standards of precautions.
- Collected and documented vital signs to track current patient conditions.
- Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Performed wellness observations, documenting side effects for clinical follow-up.
Nurse Team Lead
Sprinter Health
Menlo Park , CA
06.2022 - 04.2023
- Recruited, trained and supervised new staff members.
- Collaborated with engineers, product design, physicians, and nursing staff to deliver quality care.
- Built and maintained strong working relationships between nursing department and other disciplines.
- Collected and documented vital signs to track current patient conditions.
- Answered patient and family questions to educate on optimal treatment procedures.
Mobile Phlebotomist
Sprinter Health
Menlo Park , CA
12.2021 - 06.2022
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Administered required COVID-19 rapid tests and sample collection using proper swabbing technique.
- Maintained cleanliness of testing booth and testing materials to comply with CDC guidelines.
- Followed in-process quality control procedures and performed accurate data entry of patient information to prepare collected specimens for testing and analysis.
Nursing Student
McClure Rehabilitation Center
Oakland , CA
06.2021 - 05.2022
- Measured and recorded blood pressure, temperature and respirations.
- Observed nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Partnered with registered nurses to perform specified patient care activities.
- Used healthcare management software to enter orders for diets, laboratory tests and x-rays.
- Promoted open communication and honored patient rights and confidentiality.
Phlebotomy Technician
Bay Area Phlebotomy Lab Services
San Francisco , CA
09.2020 - 12.2021
- Supervised and assisted BAMA Externs and Samuel Merritt Nursing students on their blood draws and nasal swabs using the anterior nare swabbing technique at UMOJA events in Oakland, San Rafael, San Francisco.
- Mentored the students and demonstrated safe practices as per CLSI standards.
- Respond on call to Hayward Police Department for DUI Calls.
- Performed venipuncture and nasal swabs for UCSF/Stanford Chart Research and TRACK COVID study.
- Performed PCR Nasal swabs.
- Performed blood draws at senior living facilities, in home and at place of business.
- Swift delivery of sample to Quest, Labcorp, BioReference, Stanford, Sutter, UCSF Lab with specimen integrity intact.
- Processed blood specimen in the lab space following proper protocols.
- Cleaned and disinfected lab area tools and equipment.
- Followed laboratory guidelines for handling biological specimens.
- Managed critical paperwork such as informed consent forms and personal waivers.
Mobile Phlebotomist
Phlebxpress
Hayward , CA
07.2020 - 09.2020
- Conducted bleeding time tests and updated results into paper or electronic charts.
- Maintained fully-stocked phlebotomy cart, carrier, and station.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Verified collection orders and communicated discrepancies to nurses.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
Lab Instructor
Bay Area Medical Institute
San Jose , CA
06.2020 - 01.2021
- Prepared blood-collecting equipment to draw blood.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
- Labeled blood vials with critical information like time of collection, date, and patient name.
- Enforced infection control and sharps disposal procedures to protect students, co-workers and self.
- Verified quality of specimens by centrifuging specimens for student education.
- Mentored and trained students on proper blood draw procedures and patient care.
- Instructed phlebotomy using interactive hands-on skills instruction in lab as well as drew and prepared blood for lab testing, donation via venipuncture, finger pricks.
Front Desk Volunteer
Kaiser Permanente
San Leandro , CA
01.2020 - 06.2020
- Answered and directed incoming calls using multi-line telephone system.
- Directed visitors to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Took accurate messages for staff and management to facilitate open and speedy communication.
- Moved patients in and out of vehicles.
- Followed sanitation schedule and documented cleaning activities.
- Handled, used and stored hazardous chemical cleaners correctly to prevent injury or illness.
- Monitored inventory of cleaning products and re-ordered as needed.
- Utilized Personal Protective Equipment (PPE) correctly.
Personal Assistant
Agriculture Personnel Management Association
Salinas , CA
01.2017 - 08.2017
- Tracked expenses and documented records using Excel.
- Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
- Organized personal and professional calendars.
- Created agendas, took minutes and prepared documents for meetings.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
Front Desk Volunteer
Salinas Valley Memorial Healthcare System
Salinas , CA
04.2013 - 04.2014
- Managed visitor expectations by relaying information regarding hours, wait times and critical information.
- Answered telephone to provide hospital information.
- Offered above-and-beyond assistance to guests with limited mobility.
- Maintained cleanliness of front entry area.
- Answered front desk phones.
Education
Diploma - Vocational Nursing
Unitek College - Fremont
Hayward07.2021
Certificate - Certified Phlebotomy Technician
Bay Area Medical Institute
San Francisco06.2020
Associate of Arts - Biology With Emphasis in Allied Health
Chabot College
Hayward, CA05.2020
Some College (No Degree) -
California State University Monterey Bay
MarinaSkills
- Strong communication
- Sharps disposal
- Venipuncture
- Stress management
- HIPAA
- Tracking specimens
- Data entry
- MS Office
- Customer service
- Problem resolution
- Team building
- Therapeutic Phlebotomy
- Clinical Research
- PT/INR
- PCR Covid test
- Processing blood specimen
Certification
- First Aid
- BLS
- Certified Phlebotomy Technician (CPT I)
- IV Certified
Timeline
Resident Services Supervisor
Atria Senior Living
04.2023 - Current
Nurse
Nurse Registry
09.2022 - Current
Nurse Team Lead
Sprinter Health
06.2022 - 04.2023
Mobile Phlebotomist
Sprinter Health
12.2021 - 06.2022
Nursing Student
McClure Rehabilitation Center
06.2021 - 05.2022
Phlebotomy Technician
Bay Area Phlebotomy Lab Services
09.2020 - 12.2021
Mobile Phlebotomist
Phlebxpress
07.2020 - 09.2020
Lab Instructor
Bay Area Medical Institute
06.2020 - 01.2021
Front Desk Volunteer
Kaiser Permanente
01.2020 - 06.2020
Personal Assistant
Agriculture Personnel Management Association
01.2017 - 08.2017
Front Desk Volunteer
Salinas Valley Memorial Healthcare System
04.2013 - 04.2014
Diploma - Vocational Nursing
Unitek College - Fremont
Certificate - Certified Phlebotomy Technician
Bay Area Medical Institute
Associate of Arts - Biology With Emphasis in Allied Health
Chabot College
Some College (No Degree) -
California State University Monterey Bay
- First Aid
- BLS
- Certified Phlebotomy Technician (CPT I)
- IV Certified
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