KARINA PEREZ GUAMAN
BRONX,NY
Summary
Seeking employment with an organization/firm, which will enable me to utilize my diverse skills.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
15
15
years of professional experience
Work History
Cashier
Super Clean Laundromat
07.2024 - Current
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier / Wash and fold
LAUNDRY STATION
03.2022 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
CASHIER-HOUSEKEEPER
LAUNDRY LAND
03.2019 - 01.2022
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
HELPER
LAUNDRY LUXURY
03.2019 - 04.2019
HELPER
LAUNDRY EXPRESS
12.2018 - 02.2019
CHILDCARE / HOUSEKEEPER
DAYCARE
08.2018 - 11.2018
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Played games, worked on puzzles, and read books to young children.
AGENT
TRAVEL AGENCY CONFORTUNA
02.2010 - 05.2014
- Increased client satisfaction by resolving customer inquiries and issues promptly.
- Created reports to track progress and inform strategic decision-making.
Education
High School Bachelor - Lcda Turismo y Hoteleria
Universidad Estatal de Guayaquil
Skills
- Fluent in Spanish
- Patience and empathy
- Excellent Communication
- Interpersonal skills
- Verbal skills
- Writing skills
- Proactive
- Group work
- Customer service
Timeline
Cashier
Super Clean Laundromat
07.2024 - Current
Cashier / Wash and fold
LAUNDRY STATION
03.2022 - 02.2024
CASHIER-HOUSEKEEPER
LAUNDRY LAND
03.2019 - 01.2022
HELPER
LAUNDRY LUXURY
03.2019 - 04.2019
HELPER
LAUNDRY EXPRESS
12.2018 - 02.2019
CHILDCARE / HOUSEKEEPER
DAYCARE
08.2018 - 11.2018
AGENT
TRAVEL AGENCY CONFORTUNA
02.2010 - 05.2014
High School Bachelor - Lcda Turismo y Hoteleria
Universidad Estatal de Guayaquil
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