Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karina Pliego cortez

Sacramento,CA

Summary

Mail Technician with extensive experience at Golden 1 Credit Union, specializing in mail sorting and scanning. Enhanced mail processing efficiency through meticulous organization and attention to detail, ensuring timely deliveries. Recognized for strong communication skills and reliability, contributing to high customer satisfaction and repeat business.

Overview

6
6
years of professional experience

Work History

Mail Technician

Golden 1 Credit Union
06.2019 - Current
  • Managed inventory for shipping supplies, placing orders to prevent processing delays.
  • Delivered exceptional customer service for internal and external clients regarding mailing inquiries.
  • Enhanced mail processing efficiency by organizing filing systems and overseeing correct mail distribution across departments.
  • Provided backup support for reception duties while upholding professionalism.
  • Demonstrated strong multitasking skills through management of multiple priorities with attention to detail.
  • Utilized computer systems for package tracking and updating client information.
  • Leveraged customer service expertise to ensure repeat clientele satisfaction.
  • Performed accurate data entry to complete transactions efficiently.

Education

Holly Angels
Minnesota City, MN

Skills

  • Package handling
  • Workplace safety
  • Postal regulations
  • Deadline management
  • Problem-solving skills
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Active listening
  • Adaptability and flexibility
  • Decision-making
  • Customer relations
  • Professionalism
  • Quality control
  • Record keeping
  • Document management

Languages

Spanish
Native or Bilingual

Timeline

Mail Technician

Golden 1 Credit Union
06.2019 - Current

Holly Angels

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Karina Pliego cortez