Karina Ramirez
Las Vegas
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
4
4
years of professional experience
Work History
Shift Manager
Arby's
06.2021 - Current
- Enhanced overall guest experience by paying close attention to detail when plating dishes before sending them out to diners.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Scheduled staff to establish adequate coverage during peak business hours.
- Mastered various cooking techniques, enhancing the quality of dishes served to customers.
- Tracked receipts, employee hours, and inventory movements.
- Exercised composure under pressure and in escalated customer service scenarios.
- Trained and mentored new employees to maximize team performance.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Education
High School Diploma -
Shadow Ridge High School
Las Vegas05-2023
Skills
- Food Preparation
- Cooking techniques
- Sanitation Procedures
- Ingredient Knowledge
- Cooking
- Surface cleaning
- Kitchen Organization
- Kitchen Cleaning and Maintenance
- Following directions
- Flexibility
- Active learning
- Material measuring
Timeline
Shift Manager
Arby's
06.2021 - Current
High School Diploma -
Shadow Ridge High School
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