Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Karina Romero

Karina Romero

Vero Beach,FL

Summary

  • Dynamic and adaptable professional with a proven track record at Autumns Crab, excelling in high-pressure environments and demonstrating exceptional customer service and multitasking abilities. Leveraged strong sales techniques and hospitality service expertise to enhance guest satisfaction and foster loyalty. Renowned for reliability and maintaining composure, significantly contributing to team success and operational efficiency.

Overview

5
5
years of professional experience

Work History

Waitress

Autumns Crab
10.2022 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Waitress

Ninos Corner
09.2019 - 10.2022
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Upheld food safety standards by properly packaging items to maintain quality during transportation.
  • Fostered positive relationships with regular customers, cultivating loyalty through personalized service experiences.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.
  • Prepared restaurant delivery side station by assembling and arranging plastic takeout bags, boxes, condiments and utensils.
  • Greeted customers and answered inquiries regarding menu items and specials.

Warehouse Worker

Beach Aviation Group
11.2020 - 02.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Performed general housekeeping and cleaning tasks.
  • Consistently lifted materials weighing as much as Number pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.

Party Assistant

Vero Beach Party Rentals
08.2020 - 02.2021
  • Managed inventory of party supplies, maintaining optimal levels for successful events.
  • Contributed creative ideas for theme development and decoration implementation, enhancing the overall aesthetic appeal of events.
  • Served food and beverages according to client specifications, ensuring prompt delivery and guest satisfaction.
  • Organized various themed parties, with coordinated decorations, menus and activities.
  • Decorated and set tables in accordance with party themes and age groups.
  • Planned parties according to customer specifications.
  • Reported any damage or maintenance issues to manager.
  • Cleaned and revamped rented products.

Education

Vero Beach High School
Vero Beach Florida

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Order Taking
  • Cash Handling
  • Safe Food Handling
  • Hospitality service expertise
  • Payment Processing
  • Food Running
  • Memory retention
  • Accurate money handling
  • Supply Restocking
  • Sales Techniques
  • Sales expertise
  • Reliable and Responsible
  • Adaptable and Flexible
  • Cool Under Pressure

Languages

Spanish
Native or Bilingual

Timeline

Waitress

Autumns Crab
10.2022 - Current

Warehouse Worker

Beach Aviation Group
11.2020 - 02.2021

Party Assistant

Vero Beach Party Rentals
08.2020 - 02.2021

Waitress

Ninos Corner
09.2019 - 10.2022

Vero Beach High School

Similar Profiles

CREATE PROFILE
Karina Romero