Summary
Work History
Education
Skills
Timeline
Generic

Karina Romero

5103 New Hampshire Ave Nw

Summary

Proven ability to thrive in high-pressure, customer-focused environments, with hands-on experience in both retail and hospitality. Skilled in multitasking, conflict resolution, and efficient service delivery. Eager to bring adaptability, attention to detail, and a strong work ethic to a new industry where client satisfaction is key.

Work History

Cashier

McDonald's
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a clean and organized cashier station
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Ross Dress for Less
  • Operated POS system to process purchases, returns, and exchanges accurately
  • Delivered prompt and courteous service, assisting with product inquiries
  • Maintained a clean and orderly cashier area to support store presentation standards

Head Hostess

Mintwood Place
  • Led the front-of-house team, managing reservations, waitlists, and guest seating during peak hours
  • Trained and supervised new host staff to maintain high service standards
  • Served as the primary point of contact for guest inquiries and special accommodations

Hostess & Server

Causa Amazonia - Michelin Star Restaurant
  • Greet and seat guests in a professional, welcoming manner, enhancing the fine dining experience
  • Take orders, serve food and beverages, and provide detailed menu knowledge to ensure guest satisfaction
  • Coordinate closely with kitchen and service staff to maintain efficiency during high-volume service

Education

Associate of Arts - Business

Montgomery College
Rockville, MD
05-2025

High School Diploma -

Roosevelt STAY
Washington, DC
06-2021

Skills

  • Languages: English and Spanish
  • Proficient in Microsoft Programs (Word, Excel, PowerPoint, Outlook, etc)
  • Customer Service Excellence
  • Cash Handling and POS
  • Systems Reservation and waitlist management
  • Effective communication and teamwork
  • Multitasking in high-pressure environments
  • Guest complaint resolution

Timeline

Cashier

McDonald's

Cashier

Ross Dress for Less

Head Hostess

Mintwood Place

Hostess & Server

Causa Amazonia - Michelin Star Restaurant

Associate of Arts - Business

Montgomery College

High School Diploma -

Roosevelt STAY

Similar Profiles

CREATE PROFILE
Karina Romero