JohnMartin Knapp
6125 Hemlock Ave NW Albuquerque,NM
Summary
Key skills in problem-solving and attention to detail, eager to learn and develop in collaborative environment. Brings background in customer interaction and time management, with focus on meeting deadlines and maintaining high-quality standards. Ready to use and develop strong analytical and communication skills within my role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate
The Home Depot Inc
05.2024 - Current
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Assisted customers in product selection, enhancing overall shopping experience.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Provided exceptional customer service, resolving issues promptly and professionally.
- Achieved higher levels of client satisfaction by promptly addressing any concerns or complaints related to their orders.
- Managed complex orders, coordinating with multiple departments to ensure successful delivery and installation.
Educator
Los Puentes Charter School
08.2022 - 05.2024
- Developed engaging lesson plans tailored to diverse learning styles.
- Improved student comprehension by incorporating visual aids and real-life examples into lesson plans.
- Integrated technology into lessons to support interactive learning experiences.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Chose materials and developed lesson plans to enhance skills for individual students.
Education
Bachelor of Science - Political Science
University of New Mexico
Albuquerque, NM12-2022
Associate of Arts - Political Science
Central New Mexico Community College
Albuquerque, NM04-2021
Associate of Arts - Liberal Arts
Central New Mexico Community College
Albuquerque, NM04-2021
Skills
- Customer service
- Leadership qualities
- Customer engagement
- Relationship building
- Time management
- Inventory management
- Data entry
- Order fulfillment
- Attention to detail
Certification
- Licensed [Level One - New Mexico Alternative 6-12th Secondary License] - [07/01/2022 - 06/30/2025].
- Endorsements: Social Studies, Language Arts.
- New Mexico Public Education Department #416710.
Timeline
Associate
The Home Depot Inc
05.2024 - Current
Educator
Los Puentes Charter School
08.2022 - 05.2024
Bachelor of Science - Political Science
University of New Mexico
Associate of Arts - Political Science
Central New Mexico Community College
Associate of Arts - Liberal Arts
Central New Mexico Community College