Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karina Soto

Dallas,TX

Summary

Dynamic and results-oriented professional with proven expertise in server administration at Pluckers and crew training at FedEx Ground. Excelled in enhancing sales through upselling and significantly improved team performance through comprehensive training programs. Skilled in problem-solving and team collaboration, adept at multitasking with a keen attention to detail.

Overview

1
1
year of professional experience

Work History

Server Administrator

Pluckers
06.2024 - 09.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Increased sales significantly by upselling higher-end products to customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Crew Trainer

FedEx Ground
10.2023 - 06.2024
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
  • Collaborated with management to identify areas of improvement and develop comprehensive training programs.
  • Built and maintained professional relationships with vendors and suppliers.
  • Taught new team members correct procedures for all areas of operations.

Education

Sunset High School
Dallas, TX
05.2023

Skills

Attention to Detail

  • Time Management
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Adaptability and Flexibility
  • Task Prioritization
  • Interpersonal Skills
  • Adaptability
  • Quick Learner
  • Problem-Solving
  • Teamwork and Collaboration

Languages

Spanish
Native or Bilingual

Timeline

Server Administrator

Pluckers
06.2024 - 09.2024

Crew Trainer

FedEx Ground
10.2023 - 06.2024

Sunset High School

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Karina Soto