Karina Suarez Bosques
Keasbey
Summary
Knowledgeable student with a proven ability to learn quickly and contribute effectively to team success. Demonstrated leadership and communication skills through successful project completions. Strong academic performance combined with a commitment to integrity and excellence. Highly motivated with a strong work ethic, adaptability, and exceptional interpersonal skills, capable of thriving in high-pressure environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
EMT-Basic
Woodbridge Police
Woodbridge
11.2024 - Current
- Responded rapidly to emergency calls and assessed patient conditions.
- Administered basic life support and first aid to patients in distress.
- Demonstrated dedication to providing quality care through continued training and education.
EMT-Basic
Avenel Colonia First Aid Squad
Avenel
05.2024 - Current
- Responded rapidly to emergency calls and assessed patient conditions.
- Administered basic life support and first aid to patients in distress.
- Documented patient information and care provided during transport to medical facilities.
General Manager of Operations
Chic-Fil-A
Woodbridge
09.2023 - Current
- Developed and implemented operational policies and procedures to improve efficiency.
- Created and managed annual operating budget for the department.
- Oversaw daily operations of multiple departments, ensuring compliance with established protocols.
EMT-Basic
Port Reading First Aid Squad
Port Reading
01.2025 - 10.2025
- Responded rapidly to emergency calls and assessed patient conditions.
- Administered basic life support and first aid to patients in distress.
- Communicated effectively with dispatch and other emergency responders during incidents.
Team Engagement and Operation's Coordinator
Chick-fil-A
North Brunswick
12.2021 - 08.2023
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
- Analyzed data to identify trends in customer behavior and preferences.
- Organized team events to promote a positive work environment.
Checkings Agent
Dr leonard's Corp
EDISON
06.2021 - 12.2021
- Maintained accurate records of all customer interactions, process customer accounts and file documents.
- Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.
- Processed payments from customers by cash, check or credit cards accurately according to company guidelines.
Team Lead And Operations Coordinator
Chick Fil A
Woodbridge
08.2019 - 07.2021
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Ensured compliance with company policies and procedures throughout the team.
Team Member /Barista
Dunkin
Woodbridge
01.2019 - 08.2019
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
Marketing Lead, Customer Care Lead
Chick Fil A
Woodbridge
06.2017 - 08.2019
- Assisted customers with product inquiries and complaints, providing timely resolution.
- Provided customer service support to team members in order to ensure a high level of customer satisfaction.
- Monitored call queues for incoming calls from customers, ensuring that each call was answered promptly.
- Created content for websites, email campaigns and social media platforms to engage customers.
Education
Associate of Science - Health Exercise Science
Middlesex County College
Edison, NJ05-2027
High School Diploma -
Woodbridge High School
Woodbridge, NJ06-2017
Skills
- Customer satisfaction and engagement
- Basic life support and advanced first aid
- Emergency response and patient stabilization
- Patient assessment and vital signs monitoring
- Team leadership and staff supervision
- Operational efficiency and policy enforcement
- Reporting and documentation skills
- Infection control and health code compliance
- Scene assessments and pediatric advanced life support
- Oxygen therapy and bleeding control
- Cash handling and money management
- Mathematical calculation and reasoning
- Marketing initiatives and social media strategies
- Community engagement and worker training
- Active listening and staff motivation
Certification
- Phlebotomy Technician (PT)
- Emergency Medical Technician License - 2024
- CPR/AED Certification - 2023
- CEVO-5 Certification - 2024
- Home Health Aid - 2023
- FEMA IS-100.C
- FEMA IS-5.A
- FEMA IS-700.B
- FEMA IS-1152
Volunteer
- South Amboy First Aid Squad
References
References available upon request
Languages
- English
- Spanish
Languages
Spanish
Native/ Bilingual
Timeline
EMT-Basic
Port Reading First Aid Squad
01.2025 - 10.2025
EMT-Basic
Woodbridge Police
11.2024 - Current
EMT-Basic
Avenel Colonia First Aid Squad
05.2024 - Current
General Manager of Operations
Chic-Fil-A
09.2023 - Current
Team Engagement and Operation's Coordinator
Chick-fil-A
12.2021 - 08.2023
Checkings Agent
Dr leonard's Corp
06.2021 - 12.2021
Team Lead And Operations Coordinator
Chick Fil A
08.2019 - 07.2021
Team Member /Barista
Dunkin
01.2019 - 08.2019
Marketing Lead, Customer Care Lead
Chick Fil A
06.2017 - 08.2019
Associate of Science - Health Exercise Science
Middlesex County College
High School Diploma -
Woodbridge High School