Karina Valles
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
14
14
years of professional experience
Work History
Driver
Uber
11.2018 - 06.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Increased customer loyalty with excellent communication skills and a professional demeanor.
Restaurant Hostess
Cafe Dalsace
07.2016 - 11.2018
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
General Manager
Telecomunicaciones DKA Cell
03.2010 - 06.2015
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Accounting - Accounting
Universidad Santa Maria
Caracas,Venezuela06.2003
Skills
- Efficient multi-tasker
- Motivation
- Client Relations
- Reservations Coordination
- Customer Service
- Communication abilities
- Venipuncture
Timeline
Driver
Uber
11.2018 - 06.2024
Restaurant Hostess
Cafe Dalsace
07.2016 - 11.2018
General Manager
Telecomunicaciones DKA Cell
03.2010 - 06.2015
Accounting - Accounting
Universidad Santa Maria
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