Ashley Yax
Laguna Hills,CA
Summary
Dynamic hospitality professional with a strong work ethic and proven leadership skills, honed at Olive Garden. Recognized for delivering elevated guest service and maintaining order accuracy, I excel in fast-paced environments, ensuring exceptional dining experiences while fostering teamwork and collaboration among staff. Committed to upholding brand standards and enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden
Laguna Hills, CA
01.2023 - 01.2024
- Delivered gracious and efficient service to diverse guests in a busy dining environment.
- Maintained knowledge of menu items, wine pairings, and daily specials to provide personalized recommendations.
- Balanced multiple tables while ensuring each guest received prompt, attentive service.
- Processed transactions accurately and maintained a calm, professional demeanor during peak hours.
- Praised by management for reliability, teamwork, and consistently positive guest feedback.
Server / Expo / To-Go Specialist
New York Pizza & Pasta
Naples, FL
01.2022 - 01.2023
- Supported both front- and back-of-house operations with precision and attention to detail.
- Ensured timely, accurate order preparation and presentation for dine-in and takeout guests.
- Communicated clearly between kitchen and servers to maintain quality and timing.
- Provided excellent customer care and resolved guest concerns with grace and professionalism.
Shift Lead / Cashier
Duck Donuts
Naples, FL
01.2021 - 01.2023
- Greeted and served customers warmly, maintaining a friendly and polished demeanor.
- Trained and supervised new team members to uphold brand standards.
- Oversaw daily operations, including cash handling, opening, and closing duties.
- Ensured compliance with health and food safety regulations.
Education
College Coursework - Graphic Design
University of Central Florida
01.2023
Diploma -
Naples Gulf Coast High School
Florida01.2008
Skills
- Elevated Guest Service & Fine Dining Etiquette
- Hospitality & Table Management
- Team Collaboration & Leadership
- Cash Handling & POS Accuracy
- Strong Work Ethic & Professionalism
- Order accuracy
References
- Jake, Manager, (949) 583-1020, Olive Garden
- Jim, Manager, (239) 826-1009, Duck Donuts
- Max, Manager, (239) 384-0024, New York Pizza & Pasta
Affiliations
Volunteer- Ministry work at church
Timeline
Server
Olive Garden
01.2023 - 01.2024
Server / Expo / To-Go Specialist
New York Pizza & Pasta
01.2022 - 01.2023
Shift Lead / Cashier
Duck Donuts
01.2021 - 01.2023
College Coursework - Graphic Design
University of Central Florida
Diploma -
Naples Gulf Coast High School