Karina M. Torres Rosado
Kissimmee,FL
Overview
11
11
years of professional experience
Work History
Retail Supervisor
Orange Lake Resort
Kissimmee, FL
04.2017 - Current
- Streamlined inventory management for improved product availability and reduced stock discrepancies.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Managed inventory levels for optimal stock availability and minimized overstock situations.
Housekeeper
Disney
10.2022 - 10.2023
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Store Associate
Tommy Hilfiger Outlet
11.2013 - 11.2017
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Sales Associate
Guess Company
09.2015 - 01.2016
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
Freedom High School
06.2014
Skills
- Order Processing
- Shipment Receiving
- Store Cleaning
- Store maintenance
- Sales proficiency
- Task Delegation
- Inventory Control
- Store Organization
- Staff Training and Development
- Employee Motivation
- Cash handling oversight
- Employee Training
Timeline
Housekeeper
Disney
10.2022 - 10.2023
Retail Supervisor
Orange Lake Resort
04.2017 - Current
Sales Associate
Guess Company
09.2015 - 01.2016
Store Associate
Tommy Hilfiger Outlet
11.2013 - 11.2017
High School Diploma -
Freedom High School