Karina Solis
Tucson,AZ
Summary
Dynamic IT Technician with knowledge in troubleshooting, diagnostics, and remote support, honed at Embry-Riddle Aeronautical University.
Adept in hardware troubleshooting and software development, utilizing C/C++ and JavaScript.
Demonstrated problem-solving abilities and user assistance, aiding IT efficiency and user satisfaction.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT/Software Development position.
Ready to help IT department achieve team goals.
Overview
2
2
years of professional experience
Work History
Student IT - Desktop Support Technician
Embry-Riddle Aeronautical University
08.2023 - Current
- Setup and installed new computers for staff - both in person and remote
- Provided support for IT department.
- Troubleshooted various systems, software, and peripherals for both staff and students across campus.
- Responded to queries, via email or through IT ticketing system.
- Securely wiped SSD/HDDs for reuse.
- Supported IT end-user concerns using troubleshooting techniques to resolve issues.
- Inventoried technological assets across campus.
Software/AI Development Intern
MindHome Inc.
01.2023 - 05.2023
- Worked with ROS (Robotic Operating System) and integrated with Gazebo (simulation software)
- Used linux, python, and C++ to simulate robots
Education
Bachelor of Science - Software Engineering
Embry-Riddle Aeronautical University
Prescott, AZ05-2026
Skills
- Remote support
- Desktop workstation repair
- User assistance
- Asset management
- Device configuration
- Software installation
- Technical support
- Hardware troubleshooting
- Operating systems
- C/C programming
- Python programming
- SQL
- Microsoft office
- New Student Technician training
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipGig WorkWork Location
RemoteHybridOn-SiteLanguages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Student IT - Desktop Support Technician
Embry-Riddle Aeronautical University
08.2023 - Current
Software/AI Development Intern
MindHome Inc.
01.2023 - 05.2023
Bachelor of Science - Software Engineering
Embry-Riddle Aeronautical University
Similar Profiles
Matthew ChismMatthew Chism
Aircraft Parts & Warranty Technician at Embry-Riddle Aeronautical UniversityAircraft Parts & Warranty Technician at Embry-Riddle Aeronautical University
ESTHER ORTIZ ALMODOVARESTHER ORTIZ ALMODOVAR
Academic Advisor II at Embry-Riddle Aeronautical UniversityAcademic Advisor II at Embry-Riddle Aeronautical University
H.B. FachH.B. Fach
Cataloging and Metadata Librarian at Embry-Riddle Aeronautical UniversityCataloging and Metadata Librarian at Embry-Riddle Aeronautical University