Kari Q Avenue
Portland,OR
Summary
Seasoned professional with a robust background in aviation and retail management, notably with Delta Air Lines and Costco. Excelled in enhancing operational efficiency and customer satisfaction through expert emergency preparedness and policy development. Proven leadership skills resulted in elevated team morale and streamlined workflows, showcasing a blend of hard and soft skills critical to dynamic environments.
Overview
2026
2026
years of professional experience
Work History
Flight Attendant
Delta Air Lines, Inc
Seattle , WA
01.2023 - Current
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Greeted passengers, answered questions, and directed them to their seats.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Served beverages and food items and provided key information about offerings to passengers during flights.
- Conducted preflight checks to assess general condition and cleanliness of aircraft.
Above the Wing Supervisor
Southwest Airlines
Phoenix, AZ
03.2017 - 11.2021
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
Manager /Operations Supervisor
Costco Wholesale Corp
Issaquah, WA
- 10.2016
Education
Some College (No Degree) - Human Resources Management
University of San Marcos, CA
Temecula, CASkills
- Emergency procedures
- First aid certification
- Preflight inspections
- Policy development
- Operational efficiency
- Customer satisfaction
Timeline
Flight Attendant
Delta Air Lines, Inc
01.2023 - Current
Above the Wing Supervisor
Southwest Airlines
03.2017 - 11.2021
Manager /Operations Supervisor
Costco Wholesale Corp
- 10.2016
Some College (No Degree) - Human Resources Management
University of San Marcos, CA
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