Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karis Wilson

Rockmart,GA

Summary

Dynamic leader with expertise in customer service and team leadership. Excelled in enhancing guest experiences and resolving complaints, boosting customer satisfaction. Skilled in cash handling and financial accountability.

Overview

10
10
years of professional experience

Work History

Restaurant Bar Manager

Maine Street Coastal Cuisine
09.2021 - Current
  • Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
  • Established rapport with patrons through personalized service that consistently exceeded expectations resulting in repeat business.
  • Improved customer satisfaction by implementing efficient operations and enhancing overall service quality.
  • Resolved customer complaints professionally and effectively ensuring their satisfaction while preserving company reputation.
  • Closed out cash register and prepared cashier report at close of business.

Restaurant Shift Manager

Jefferson's
09.2020 - 09.2021
  • Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
  • Excelled in every store position and regularly backed up front-line staff.
  • Assigned tasks to employees and oversaw opening and closing of restaurant.
  • Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.

Kitchen Staff Member

Sidekicks
04.2015 - 02.2021
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Enhanced customer satisfaction with timely meal preparation and consistent quality.
  • Collaborated with team members to ensure seamless coordination during peak service hours.

Education

Associate of Applied Science - Accounting

Georgia Northwestern Technical College
Rome, GA
12-2025

Skills

  • Customer service
  • Customer relations
  • Time management
  • Team leadership
  • Cash handling
  • Microsoft certified

Timeline

Restaurant Bar Manager

Maine Street Coastal Cuisine
09.2021 - Current

Restaurant Shift Manager

Jefferson's
09.2020 - 09.2021

Kitchen Staff Member

Sidekicks
04.2015 - 02.2021

Associate of Applied Science - Accounting

Georgia Northwestern Technical College
Karis Wilson