Karisa Hemer
Union Grove,WI
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Assistant/Receptionist
Paramount Pediatric Dentistry
01.2022 - Current
- Prepare room set up for standard and specialty procedures
- Prepare hand pieces for laboratory and operatory use
- Prepare for medical emergencies
- Disinfect operatory according to company standards
- Assist in sterilization areas as necessary
- Maintain operatory equipment according to manufacturer guidelines
- Dispose of waste and hazardous materials in compliance with OSHA/EPA/FDA/NIOSH regulations
- Greet and check-in patients, ensuring a positive and welcoming experience
- Answer phone calls and schedule appointments using the dental office's scheduling system
- Verify patient insurance coverage and assist with insurance claims processing
- Maintain patient records and update medical history as necessary
- Assist with billing and payment collection
- Coordinate referrals to specialists as needed
- Manage office supplies and inventory
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Provide administrative support to the dental office staff as needed
Dental Assistant
Dental Associates Family & Specialty Care LLC
02.2020 - 12.2022
- Prepare room set up for standard and specialty procedures
- Prepare hand pieces for laboratory and operatory use
- Prepare for medical emergencies
- Disinfect operatory according to company standards
- Assist in sterilization areas as necessary
- Maintain operatory equipment according to manufacturer guidelines
- Dispose of waste and hazardous materials in compliance with OSHA/EPA/FDA/NIOSH regulations
Sales Associate
Smile Direct Club
10.2018 - 04.2019
- Deliver '5-Star' experience for every customer
- Be the face of SmileDirectClub, explain our product, and guide customers through timelines and expectations
- Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile
- Use cutting edge technology to create a 3D scan of customer's teeth for our Licensed Dental Professionals to review
- Help our customers select the best payment plan for their budget
- Provide our customers with complimentary whitening, and guide them through the 'do's and don'ts'
- Work with your teammates to create a positive, high-energy atmosphere
- Additional responsibilities as needed to set your SmileShop up for success
Education
Online course - general education in Dental Hygiene
MATC
02.2025
Associate's degree - Dental Assisting
Wisconsin dental assisting school
06.2018
High school diploma or GED - General Studies
Case High School
06.2013
Skills
- Multi-line Phone Systems
- Dentrix
- Eaglesoft
- FDA Regulations
- Infection Control Training
- HIPAA
- Medical Scheduling
- Dental Receptionist
- Chairside Assisting
- Laboratory Experience
- Anatomy Knowledge
- Phone Etiquette
- Insurance Verification
- Office Management
Certification
- Certified Dental Assistant, 04/18
- CPR Certification, Present
- Registered Dental Assistant, 04/18
- X-Ray Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Dental Assistant/Receptionist
Paramount Pediatric Dentistry
01.2022 - Current
Dental Assistant
Dental Associates Family & Specialty Care LLC
02.2020 - 12.2022
Sales Associate
Smile Direct Club
10.2018 - 04.2019
Online course - general education in Dental Hygiene
MATC
Associate's degree - Dental Assisting
Wisconsin dental assisting school
High school diploma or GED - General Studies
Case High School