Karisha George
Berea,KY
Summary
Adept at enhancing patient experiences and streamlining specimen handling, my tenure at LabCorp and Baptist Health Hospital showcased my expertise in venipuncture and empathetic patient communication. Mastering both technical procedures and administrative tasks, I've significantly improved operational efficiency and patient satisfaction, embodying a results-driven approach with a blend of hard and soft skills.
Overview
6
6
years of professional experience
Work History
Phlebotomy Technician
LabCorp
01.2023 - 08.2024
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
Phlebotomist Technician
Baptist Health Hospital
11.2021 - 01.2023
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
Certified Registered Medical Assistant
Baptist Health Medical Group
05.2019 - 11.2021
- Promoted a positive atmosphere within the clinic through professional interactions with colleagues, patients, and visitors alike.
- Prevented errors in documentation by meticulously reviewing patient information for accuracy before entering it into electronic health record systems.
- Enhanced patient care by efficiently managing medical records and scheduling appointments.
- Supported seamless transitions between departments by effectively coordinating referrals to specialists.
Bank Teller
Forchant Bank
03.2018 - 05.2020
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Education
Ass. Degree in Medical Assisting - Nursing
American National University
Lexington, KY05.2019
High School Diploma -
Madison Central
Richmond, KY05.2015
Skills
Blood collection techniques
Venipuncture
Patient preparation
Specimen labeling procedures
Timeline
Phlebotomy Technician
LabCorp
01.2023 - 08.2024
Phlebotomist Technician
Baptist Health Hospital
11.2021 - 01.2023
Certified Registered Medical Assistant
Baptist Health Medical Group
05.2019 - 11.2021
Bank Teller
Forchant Bank
03.2018 - 05.2020
Ass. Degree in Medical Assisting - Nursing
American National University
High School Diploma -
Madison Central
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