KARISHMA CHITNIS
Cupertino,CA
Summary
Senior HR Business Partner specializing in delivering strategic solutions with measurable impact. Over 15 years of experience in leadership and operational excellence across diverse industries (Technology, Financial Services, Consulting) and geographies (Australia, New Zealand, SEA, India, Israel). Proven track record aligning HR strategies with business objectives, specifically within Sales and Marketing functions. Deep understanding of business needs and organizational dynamics, coupled with a passion for talent development, fosters collaborative partnerships and drives significant business outcomes. Expertise in HR analytics and technology enables data-driven insights to guide strategic decision-making.
Overview
18
18
years of professional experience
Work History
Senior Human Resources Business Partner
Trend Micro
10.2018 - Current
- As a trusted Senior HR Business Partner for GTM team, I partner with Executive Vice President, Senior Vice Presidents, Vice Presidents and Senior Directors overseeing a total remit of 250+ employees across USA South Sales & Federal Sales Business Units. For the GTM team, my scope includes supporting their Direct Sales, Sales Engineering, Sales Operations, Field Marketing, Channel teams.
- In addition to the GTM team, I partner with USA Sales Operations team (Renewal, Business Operations, Onboarding & Sales Ops Specialists teams), Global Consumer team, Corporate Marketing team (Media & Analyst Relations & Web Marketing), Global SI & Alliance & Legal team.
- In my previous role at Trend ANZ (Oct 2018 - Jan 2024), I was a strategic Business Partner to the Managing Director of Australia & New Zealand and Israel supporting their leadership teams across Product Development, Field Sales, Sales Engineering, Field Marketing, Channel & Sales Operations teams, Vice President of Consumer Sales for AMEA (APAC, Middle East & Africa), Regional Marketing Director & Regional Alliance Director for AMEA supporting a total of 250+ employees across regions
- I am a results-oriented HR Business Partner with a strong business acumen, collaborating closely with senior executives to develop and execute HR strategies that directly impact business performance.
- I actively participate in annual business planning to align and drive complex change initiatives by helping leveraging data insights, potential risk assessment, clear communication with minimal impact to the business.
- I foster cross-functional relationships to connect leaders, managers and employees and improve overall efficiency and engagement.
- I coach and support leaders and managers in Talent Review processes, ensuring effective follow-through to engage and retain top talent while addressing and managing low performance.
- I work closely with Centers of Excellence and Corporate HR Teams to ensure the seamless delivery of HR programs, providing a best-in-class experience.
- I have the ability to integrate HR and business data to provide actionable insights that have had significant business impact.
- I collaborate with leaders to drive organizational transformation initiatives, including but not limited to process changes, resource reallocation, performance and compensation metric change and mindset change.
Human Resources Business Partner
Pepper Group Limited
03.2017 - 09.2018
- As an HR Business Partner, I worked closely with Vice President and Senior Directions in the Operations & IT Groups. I supported a total of 200 employees.
- Some of my responsibilities included; Workforce Planning, Recruitment, Onboarding coaching managers on HR policies and practices, Employee Engagement action planning and communication, Data Analytics, Talent and Performance Management, Employee Relations compliant to Fair Work Act
Manager Human Resources
Cognizant Technology Solutions
07.2012 - 12.2016
- I partnered with four strategic business units with 3500 employees working closely with the Vice President and Directors within Communication & BFSI Verticals
- I partnered with our Learning Centre of Excellence and executed competency building workshops aligned to business strategy.
- I conducted engagement survey analysis, presented to the Vice Presidents and Senior Vice Presidents, I also followed through with employee workshops, brown bag sessions to ensure communication and helped drive effective action plans to improve Employee Engagement. Ensured leadership credibility and open communication through the process.
- I coached and supported directors and managers through Talent Reviews, action plans for high performers, succession planning, mentoring initiatives, and managing low performance.
- Leveraging data analysis and insights, I provided monthly dashboards to leadership to discuss key employee demographic changes, attrition, open headcounts, Top talent retention and initiative impact etc.
- Supported multiple restructure and redeployments per business requirements.
- Presented Organization's value proposition to customers during client Visits during business review meetings.
Associate Human Resources
Ernst & Young Pty. Ltd.
11.2010 - 07.2012
- Worked with location Partners and supported HRM support for 250 associates
- Assisted with revenue based resource planning and compliance
- Responsible for Recruitment, Onboarding and Engagement, Policy & program implementation, Performance management, Compensation Benchmarking
- Conducted monthly data Analysis and shared market insights with the Partners. Published monthly dashboards to location leadership.
- Supported training and development across Audit, tax & Consulting departments.
Analyst HR
IBM Daksh (Concentrix)
01.2008 - 11.2010
- Executed performance and Talent Management for 3000 associates
- I was the Internal Job Posting Lead processing over 2000 applications with average of 8 jobs at any given time. I automated the process with significant efficiencies in the process.
- I facilitated Talent & Performance management, quarterly promotions, transfers, compensation revalidation, redeployments & 5-minute drills.
- Supported building career development framework & Individual development plans, executed engagement programs
- I was responsible for maintaining databases for Process Compliance.
- I was responsible for grievance handling, performance management and disciplinary issues
- I created reports for attrition data analysis & helped with insights on retention strategies
- I helped develop and implement a tool for employee grievance management.
Associate HR & Operations
Amdocs - Development Centre, India
07.2007 - 01.2008
- Supported a team of 6 HR Business Partners.
- Assisted the team to execute Organization Development and Employee Engagement initiatives.
- Supported Expat Salary Mapping and Benchmarking Survey responses
- Engagement Survey Result Analysis and presentation
- Coordinated higher education program offered by BITS PILANI
- Workshops and Program Feedback
Education
Post Graduate Certificate - Human Resources
XLRI
India07.2012
Master of Science - Microbiology
University of Pune
India06.2006
Skills
- STRONG BUSINESS ACUMEN
- CREDIBLE STAKEHOLDER RELATIONSHIPS
- SOLUTIONS MINDSET
- ORGANIZATION DESIGN & TRANSFORMATION
- CHANGE MANAGEMENT
- DATA DRIVEN DECISION MAKING
- SALES COMPENSATION ANALYSIS
- COACHING
- PROJECT MANAGEMENT
Personal Information
Title: SENIOR HUMAN RESOURCES BUSINESS PARTNER
Tools And Systems
- Excel
- Workday
- Mercer Comptryx
- Canva
- Mailchimp
- Power Automate
- AI Tools
Timeline
Senior Human Resources Business Partner
Trend Micro
10.2018 - Current
Human Resources Business Partner
Pepper Group Limited
03.2017 - 09.2018
Manager Human Resources
Cognizant Technology Solutions
07.2012 - 12.2016
Associate Human Resources
Ernst & Young Pty. Ltd.
11.2010 - 07.2012
Analyst HR
IBM Daksh (Concentrix)
01.2008 - 11.2010
Associate HR & Operations
Amdocs - Development Centre, India
07.2007 - 01.2008
Post Graduate Certificate - Human Resources
XLRI
Master of Science - Microbiology
University of Pune
Similar Profiles
JUSTIN DIAMONDJUSTIN DIAMOND
Major Account Manager at Trend MicroMajor Account Manager at Trend Micro
Bilge GünayBilge Günay
Regional Account Manager at Trend MicroRegional Account Manager at Trend Micro
Mohamed SamirMohamed Samir
Sr. Business and Sales Operations Specialist, MMEA at Trend MicroSr. Business and Sales Operations Specialist, MMEA at Trend Micro