Karissa Blimline
Hamburg
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Pennsylvania Counseling Services
01.2021 - Current
- Completing daily and weekly detail-oriented reports relating to auditing intake files and discharge files to ensure the paperwork is compliant with insurance regulations.
- Assisting clients with checking in to their appointments, scheduling future appointments, and helping solve any worries or concerns they express.
- Adding clients to and removing them from groups per therapist recommendation.
- Answering phone calls relating to scheduling and solving any questions or concerns and documenting what was said during the phone call.
- Verifying therapeutic intake paperwork and ongoing treatment documentation to ensure therapists are following insurance requirements.
Behavior Health Technician
The Pennsylvania Mentor
01.2020 - 01.2021
- Implement individualized treatment plans created by a behavior analyst.
- Work one-on-one with youth in the school, home, and community setting.
- Teaching and working with youth to develop age-appropriate social skills, coping skills, identification of emotions, and focusing strategies.
- Complete session progress note documentation following each session.
- Model active listening skills and empathetic understanding.
PetCare Associate
PetSmart
01.2018 - 01.2021
- Providing knowledge and guidance on all the supplies and care needed for customers who are buying a new pet.
- Maintaining clear communication with coworkers and leadership on tasks that were completed.
- Using time when customers do not need or are not requesting assistance to provide care of animals in the store.
- Promoting seasonal products that customers can get for their pets.
Cashier
Chick-Fil-A
01.2012 - 01.2018
- Helped resolve any customer questions or concerns and made sure they left fully satisfied.
Education
Bachelor of Science - Rehabilitation and Human Services
The Pennsylvania State University, Berks
12.2019
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Documentation and reporting
- Resourceful
- Time management
- Strong problem solver
- Documentation and recordkeeping
- Professional communication
- Training and coaching
Timeline
Administrative Assistant
Pennsylvania Counseling Services
01.2021 - Current
Behavior Health Technician
The Pennsylvania Mentor
01.2020 - 01.2021
PetCare Associate
PetSmart
01.2018 - 01.2021
Cashier
Chick-Fil-A
01.2012 - 01.2018
Bachelor of Science - Rehabilitation and Human Services
The Pennsylvania State University, Berks
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