Karissa Buazard
Oswego,IL
Summary
Experienced in cannabis industry, well-versed in product knowledge, customer service, and compliance regulations. Strong organizational skills in inventory management, sales techniques, and cash handling. Easily adaptable in a fast pace setting with excellent interpersonal skills.
Overview
12
12
years of professional experience
Work History
Independent Contractor
Personal Shopper, Shipt
01.2022 - Current
- Developed and maintained strong working relationships with clients, leading to repeat business
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Budtender Agent-in-Charge
Sunnyside Dispensary
07.2020 - 03.2022
- Checked guests' photo identification for validity and age
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Managed daily cash drawers and prepared deposits for bank retrieval
- Specialized in accurately fulfilling orders in a timely fashion.
- Received and inspected incoming shipments and utilized strong organizational skills to ensure products were sorted and put away properly.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
Server
Wildfish
04.2014 - 05.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
Assistant Manager
Yogurtland
03.2013 - 05.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Managed and processed payroll for 10 employees
Education
High School Diploma -
Maine South High School
Park Ridge, ILSkills
- Workload management
- Cash handling
- Regulatory compliance
- Strong communication and interpersonal skills
- Strong organizational skills
- Inventory and stocking
Timeline
Independent Contractor
Personal Shopper, Shipt
01.2022 - Current
Budtender Agent-in-Charge
Sunnyside Dispensary
07.2020 - 03.2022
Server
Wildfish
04.2014 - 05.2018
Assistant Manager
Yogurtland
03.2013 - 05.2016
High School Diploma -
Maine South High School