Karissa Castrejon
Salinas,CA
Summary
Bilingual with a background in customer service, healthcare, social services. Skilled at building genuine client relationships, creating a welcoming experience, and communicating with professionalism and care. Passionate about skincare, wellness, and aesthetics, with a strong interest in providing clients with a comfortable and positive experience.
Overview
2
2
Languages
1
1
Certification
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Behavioral Technician
Amergis
Salinas, CA
08.2024 - Current
- Monitored client progress and documented behavioral data to track behavioral changes.
- Engaged children in play activities to enhance language development, motor skills, self-help skills, and cognitive functioning.
- Provided verbal reinforcement to promote and sustain positive behaviors in clients.
Social Work Intern
Monterey County Public Defender
Salinas, CA
01.2025 - 05.2026
- Conducted client intakes and communicated with individuals from diverse backgrounds.
- Assisted with Mental Health Diversion and Proposition 47-related services.
- Communicated with clients regarding court dates, case updates, and appointments.
- Collaborated with attorneys, interpreters, and other professionals while maintaining confidentiality.
Server
Sushi Garden Restaurant
Watsonville, CA
10.2023 - 05.2024
- Assisted in training new servers on menu items and service protocols.
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Arigato Sushi
Salinas, CA
03.2021 - 08.2022
- Provided excellent customer service in a fast-paced sushi restaurant environment.
- Took and processed customer orders efficiently using point-of-sale system.
- Handled cash transactions accurately during busy dinner shifts.
- Maintained cleanliness and organization of dining area and sushi bar.
Education
Bachelor of Science - Collaborative Health And Human Services
California State University, Monterey Bay
Seaside, CA 08.2024 - 05.2026
Associate of Science - Health Science
Cabrillo College
Aptos, CA 08.2022 - 05.2024
Rancho San Juan Highschool
Salinas Skills
- Customer Service
- Client appointment management
- Behavioral intervention
- Team collaboration
- Bilingual: English & Spanish
- Organization
- HIPAA awareness
- Teamwork
- Attention to detail
Languages
Spanish
Professional
English
Professional
Certification
- CPR certification
References
References available upon request.
Timeline
Social Work Intern
Monterey County Public Defender
01.2025 - 05.2026
Behavioral Technician
Amergis
08.2024 - Current
Bachelor of Science - Collaborative Health And Human Services
California State University, Monterey Bay
08.2024 - 05.2026
Server
Sushi Garden Restaurant
10.2023 - 05.2024
Associate of Science - Health Science
Cabrillo College
08.2022 - 05.2024
Server
Arigato Sushi
03.2021 - 08.2022
Rancho San Juan Highschool