Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Karissa Cooper

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Elmer's Restaurant
03.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Barista

Black Rock Coffee Bar
07.2021 - 03.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Lifeguard

Rogue Valley Country Club
05.2021 - 09.2021
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.

Head Hostess

Cicily's Pasteria and Grill
06.2020 - 05.2021
  • Enhanced customer satisfaction by efficiently managing reservations and accommodating special requests.
  • Provided support to servers during busy periods by assisting with drink orders or clearing tables as needed.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

High School Diploma -

South Medford High School
Medford, OR
05.2021

Skills

  • Excellent Communication
  • Positive Attitude
  • Attention to Detail
  • Professional Appearance
  • Multitasking Abilities
  • Customer Service
  • Active Listening
  • Problem Solving
  • Food Handling

References

  • Family Friend: Derrick VanSickle (541) 890-2362
  • Former Assistant Manager from Elmer's Restaurant: Audra Silverhead (541) 324-2266
  • Former Swim Coach: Robyn Schiffer (951) 818-1222

Certification

  • Food Handlers Card
  • Alcohol Server Permit

Timeline

Server

Elmer's Restaurant
03.2023 - Current

Barista

Black Rock Coffee Bar
07.2021 - 03.2023

Lifeguard

Rogue Valley Country Club
05.2021 - 09.2021

Head Hostess

Cicily's Pasteria and Grill
06.2020 - 05.2021

High School Diploma -

South Medford High School
Karissa Cooper