Karissa Dimmitt
Addison,IL
Overview
4
4
years of professional experience
Work History
Customer Service Representative & Parts Manager
Crash Champions
Palatine
01.2022 - Current
- Answer 30+ phone calls daily, providing assistance and resolving customer inquiries promptly. - Schedule customer appointments and coordinate with service technicians to ensure timely completion. - Manage parts inventory, ensuring availability for repairs and maintaining accurate records. - Prepare and present weekly AR reports, tracking outstanding payments and ensuring timely collections. - Collaborate with cross-functional teams to streamline processes and enhance customer satisfaction.
Sales Associate
Mariano's
Lombard
03.2021 - 08.2021
- Operated the cash register, handling customer transactions efficiently and accurately. - Ensured produce freshness by rotating stock and maintaining display quality. - Provided attentive customer service, addressing inquiries and ensuring a positive shopping experience. - Collaborated with team members to achieve store sales goals and maintain a clean and organized workspace.
Sales Team Member (Seasonal)
Target
Palatine
09.2020 - 02.2021
- Operated the cash register, processed transactions accurately, and provided excellent customer service. - Stocked shelves and ensured merchandise displays were organized and appealing to customers. - Assisted in maintaining store cleanliness and adhering to safety standards.
Education
William Fremd High School
05.2021
Skills
- Customer Service Excellence
- Appointment Scheduling
- Parts Management
- AR Reports
- Communication Skills
- Team Collaboration
- Data Entry
Timeline
Customer Service Representative & Parts Manager
Crash Champions
01.2022 - Current
Sales Associate
Mariano's
03.2021 - 08.2021
Sales Team Member (Seasonal)
Target
09.2020 - 02.2021
William Fremd High School