Karissa Dums
Fond Du Lac,WI
Summary
Organized and dependable candidate successful at managing multiple priorities and responsibilities with a positive attitude. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Buyer
MUZA Metal Products, LLC
12.2023 - Current
- Maintains internal inventory of supplies.
- Utilizes procurement tools to manage quote process, invoicing, order entry and receiving.
- Collaborates with internal departments to better understand needs and determine purchasing requirements.
- Resolves daily issues by handling invoice discrepancies, replacements for rejected materials and missed and late deliveries.
- Maintains database of supplier information including contacts, capabilities, active pricing, and lead times.
Customer Account Advisor
MUZA Metal Products, LLC
04.2019 - Current
- Developed strong client relationships through excellent interpersonal skills, proactive communication and personalized account management.
- Improved customer satisfaction by addressing and resolving account issues promptly and professionally.
- Maintained detailed records of all client interactions.
- Effectively managed workload by prioritizing tasks accordingly while keeping track of deadlines across multiple accounts simultaneously.
- Collaborated with cross-functional teams to identify areas for process improvements.
- Scheduled production orders to meet deadlines.
Press Brake Operator
MUZA Metal Products, LLC
09.2017 - Current
- Operated various types of machinery including press brake, turret and haeger; demonstrating versatility and adaptability.
- Increased overall product quality through meticulous attention to detail and regular inspections during operation processes.
- Handled adjustments or modifications to machines as needed.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
Cosmetologist
Cost Cutters
11.2011 - 09.2017
- Demonstrated high level of customer service and quality services to increase retention and satisfaction.
- Assisted in inventory management by tracking product usage and maintaining an organized workspace.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments.
Education
Associate of Business Administration - Business Administration
UW Washington County
West Bend, WI05.2009
Skills
- Strategic Thinking
- Attention to Detail
- Organizational Skills
- Task Prioritization
- Adaptability
- Self Motivation
- Interpersonal Communication
- Process Improvement
Timeline
Buyer
MUZA Metal Products, LLC
12.2023 - Current
Customer Account Advisor
MUZA Metal Products, LLC
04.2019 - Current
Press Brake Operator
MUZA Metal Products, LLC
09.2017 - Current
Cosmetologist
Cost Cutters
11.2011 - 09.2017
Associate of Business Administration - Business Administration
UW Washington County
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