Karissa Hilliard
Middleboro,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude! Passionate social justice warrior ready to truly make a difference in others' lives everywhere.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Reiki Master
Strawberry Moon
06.2022 - Current
- Built and maintained therapeutic relationships, fostering positive, supportive and empowering client environments.
- Helped clients work through emotional and psychological issues in both individual and group sessions.
- Educated clients and families on holistic health to promote understanding and support.
- Introduced meditation, guided imagery, breathing techniques, and reiki to patients and families.
- Attended continued education sessions to maintain professional standards and stay up-to-date with new developments.
Newborn Hearing Tech. Coordinator
Babies First NBHS
05.2022 - 07.2023
- Evaluate and prioritize newborns to be screened for hearing loss prior to discharge from hospital based upon established protocol.
- Made follow-up appointments for those families with infants that needed it.
- Used medical computer-based patient record system to input daily statistics.
- Skilled at working independently and collaboratively in team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained new hires.
- Made staff schedule
Shelter Advocate
Our Sisters Place
09.2021 - 05.2022
- Assisted clients in identifying community resources and connecting with appropriate services.
- Documented client progress and activities in accordance with agency policies and procedures.
- Conversed with individuals in crisis which called hotline for assistance.
Harvester
ARL
03.2020 - 05.2021
- Harvesting cannabis and maintaining strict cleaning procedures.
- Assisting with quality control and quality efficiency from wet harvest all way through to packaging of dried medical products for patients and customers
- Started as security for facility, in retail then got promoted to harvest team.
- Assisted in Deliveries to other stores/vendors.
- Patrol property & monitor cameras and customers.
- Maintained tidy, clean, and well-organized greenhouse for optimal productivity and professionalism.
Recovery Specialist
Wellpath Recovery Solutions
07.2018 - 03.2020
- Meet therapeutic needs for patients/inmates in the correctional/psychiatric environment.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- suicide watch.
- Responded to emergency situations and de-escalated hostile confrontations.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Supported clients with compassionate, empathetic face-to-face counseling.
Education
Some College (No Degree) -
New Beginnings Doula Program
Online Diploma -
Middleboro Highschool
Middleboro, MA07.2014
No Degree - Early Education
Fisher College
Boston, MA2014
Skills
- Charting and Medical Documentation
- Patient Intervention
- Crisis Resolution
- Excellent Customer Service Skills
- Mental Health Support
- Collaborative Treatment Planning
- HIPAA Requirements
- Medical Records Maintenance
- Encouragement and Motivation
- Activities of Daily Living (ADL) Assistance
- Domestic Violence Assistance
- Staff Management
- Crisis Intervention
- Autism Care
- Child CPR
- Classroom Observation
- Sanitation and Hygiene
- Time Management
- Customer Service
- Infant Care
- Critical Thinking
- Plant Harvesting
- Life Skills Counseling
- Daily Reports
- Creative Thinking
- Breathing Techniques
- Mood Disorders
- Relaxation Techniques
- Lifestyle Coaching
- Reiki
Certification
- Certified Reiki Master or Reiki Practitioner, Pineapple Sage Healing Services - 2016-current
Timeline
Reiki Master
Strawberry Moon
06.2022 - Current
Newborn Hearing Tech. Coordinator
Babies First NBHS
05.2022 - 07.2023
Shelter Advocate
Our Sisters Place
09.2021 - 05.2022
Harvester
ARL
03.2020 - 05.2021
Recovery Specialist
Wellpath Recovery Solutions
07.2018 - 03.2020
Some College (No Degree) -
New Beginnings Doula Program
Diploma -
Middleboro Highschool
No Degree - Early Education
Fisher College
- Certified Reiki Master or Reiki Practitioner, Pineapple Sage Healing Services - 2016-current
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