Summary
Overview
Work History
Education
Skills
Timeline
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Karissa Rinaldi

Stillwater

Summary

Adept at maintaining high service standards under pressure, I enhanced customer satisfaction at The Endzone Sports Pub and Restaurant through exceptional multitasking and a positive demeanor. My expertise in cash handling and team collaboration, coupled with a proven ability to quickly adapt, positions me as a valuable asset in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Waitress

The Endzone Sports Pub and Restaurant
12.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Processed orders and sent to kitchen employees for preparation.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Childwatch Employee

Burn Boot Camp
09.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Psychology

St. John Fisher University
Rochester, NY
05-2026

High School Diploma -

Mechanicville Jr./Sr. High School
Mechanicville, NY
06-2022

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Order taking
  • Cash handling
  • Safe food handling
  • Hospitality service expertise
  • Payment processing
  • Food running
  • Table setting
  • Order accuracy
  • Active listening
  • Time management
  • Table bussing
  • Dining area maintenance
  • Seating arrangements
  • Food station setup
  • Bill computation
  • Basic math
  • Food handling safety
  • Food safety
  • Order delivery
  • Price memorization
  • Dining customer service
  • Meal recommendations
  • Hospitality and accommodation

Timeline

Waitress

The Endzone Sports Pub and Restaurant
12.2024 - Current

Childwatch Employee

Burn Boot Camp
09.2023 - Current

Psychology

St. John Fisher University

High School Diploma -

Mechanicville Jr./Sr. High School

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Karissa Rinaldi