Karissa Urang
Andover,MN
Summary
Dedicated retail professional with strong customer service and a great work ethic. Committed to always creating a positive shopping experience for every customer, and keeping the workplace running smoothly and efficiently.
Overview
4
4
years of professional experience
Work History
Retail Worker
Kwik Trip
Anoka, MN
03.2025 - Current
- Operated cash register and processed transactions efficiently.
- Stocked shelves and ensured product displays were organized.
- Collaborated with team members to improve customer service satisfaction.
- Maintained cleanliness and organization of the store environment.
- Followed safety protocols to ensure a safe shopping environment.
- Managed cash register operations using POS system and processed sales and returns.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Helped customers by answering questions and locating merchandise.
- Engaged with customers and recommended products based on their needs and requests.
Sales Associate
Men's Wearhouse
Coon Rapids, MN
03.2022 - 03.2025
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection and outfit coordination.
- Assisted customers in finding specific products, resolving inquiries, and providing tailored product advice.
- Guiding and coaching clients on how to properly wear their suits and tuxedos
- Helping large wedding groups pick out the style for their upcoming wedding and entering their order into the system
- Processed sales transactions using point-of-sale systems efficiently.
- Handled customer complaints in a professional manner.
- Trained new staff on sales techniques and company policies.
- Worked closely with coworkers to complete tasks efficiently
- Completing delegated tasks given to me by management
Education
High School Diploma -
Anoka High School
Anoka, MN06-2025
Skills
- Customer service
- Team collaboration
- Visual merchandising
- Sales transactions
- Inventory management
- Cash handling
- Problem resolution
- Training and coaching
- Professional appearance
- Relationship building
- Patience and empathy
- Time management
Timeline
Retail Worker
Kwik Trip
03.2025 - Current
Sales Associate
Men's Wearhouse
03.2022 - 03.2025
High School Diploma -
Anoka High School