Lifelong resident of Okaloosa County with a strong commitment to community engagement and relationship building. Passionate about continuous learning and skill development, consistently demonstrating a robust work ethic and exemplary attendance. Recognized as a professional and mature leader with exceptional communication skills and the ability to adapt effectively to diverse environments. Dedicated to fostering collaboration and driving results in any career setting.
Overview
15
15
years of professional experience
Work History
Physician Liaison
Fyzical Therapy and Balance Center
09.2024 - Current
Developed strategic partnerships with healthcare providers to enhance patient referral processes.
Coordinated outreach initiatives to educate community stakeholders about available medical services.
Analyzed market trends to identify growth opportunities and optimize service offerings.
Led multidisciplinary teams in implementing new programs that improved patient engagement and satisfaction.
Conducted presentations on clinical services for physician groups, fostering collaboration and information sharing.
Evaluated effectiveness of marketing campaigns to ensure alignment with organizational goals and target audiences.
Served as a liaison between patients, families, and medical professionals, ensuring seamless coordination of care throughout treatment processes.
Organized educational events for referring physicians, promoting knowledge sharing and collaboration among specialists.
DISTRICT LEVEL BOOKKEEPER
Okaloosa County School District
08.2020 - 08.2024
Bookkeeper for the Transportation Dept. for OCSD. Job duties include, but not limited to- Processing monthly Visa transactions for all three transportation locations within the district, submit partial receiving reports for our vendors to request payment for services and parts. I am responsible for ordering any supplies needed within the office, and balancing these transactions monthly. I speak daily to different vendors regarding accounts payable and receivable transactions in order for our office to build a good reputation for further business needs. At the end of the fiscal year I build our transportation budget based off our financial needs, and funding. This budget goes before the board for approval. Daily tasks include- speaking to administrators, principals, and drivers via phone, or radio to establish routes, concerns, and student transportation needs.
Managed accounts payable and receivable, ensuring accurate financial records.
Reconciled monthly bank statements, identifying discrepancies and enhancing accuracy.
Developed and maintained budgeting reports to support school district financial planning.
PROCESSOR
TSA Consulting Group
08.2012 - 10.2020
Worked with approximately 300 school districts across the United States as their TPA. I processed employee contribution plans for retirement via 403b or 457 accounts. I worked with vendors to insure funds are entered correctly via the EPARS system, and balance payroll accounts at the end of each payroll period. Each pay period requires entering new participates within 320 school districts. I communicate effectively, and efficiently with each school district to ensure funds are processed and applied to the correct vendor, and correct employee. This job is solely based on accuracy, time and attention to detail.
Received and reviewed incoming documents and materials.
Reduced errors with meticulous attention to detail and thorough review of documentation.
TELLER/CSR
BBVA Compass
05.2010 - 08.2012
Teller in a fast paced environment running a three lane drive thru solo. Processed deposits, withdrawals, loan payments, check orders, and general customer service transactions for personal and business accounts. I helped other BA's with audits, night drop, ATM balancing, and vault counts. In this position I was responsible for very large amounts of cash daily, counting, balancing, and buy/sell procedures. I took numerous ECampus courses via the bank internet, and I was up to date with all policy/procedures. As a teller/CSR I was expected to obtain daily referrals for potential customers for checking, savings, personal lines of credit, and mortgage apps.
Processed customer transactions accurately and efficiently, enhancing overall service quality.
Assisted customers with account inquiries, providing timely and relevant information to resolve issues.
Education
Nursing Pre-Regs to include: English Comp 1 & 2, Human Growth & Development, Sociology, Biology, A&P 1 and 2, and Algebra. In Nursing
Northwest Florida State College
01.2002
Highschool Diploma - undefined
Crestview High School
01.1998
Skills
Typing 60 wpm, Word, Windows, Excel, Microsoft Office, and all general office procedures I am goal oriented, and a quick learner with strong client relations I am accurate and detailed in my work ethic
Effective written and verbal communication
Relationship building
Training and mentoring
Relationships and rapport
Timeline
Physician Liaison
Fyzical Therapy and Balance Center
09.2024 - Current
DISTRICT LEVEL BOOKKEEPER
Okaloosa County School District
08.2020 - 08.2024
PROCESSOR
TSA Consulting Group
08.2012 - 10.2020
TELLER/CSR
BBVA Compass
05.2010 - 08.2012
Highschool Diploma - undefined
Crestview High School
Nursing Pre-Regs to include: English Comp 1 & 2, Human Growth & Development, Sociology, Biology, A&P 1 and 2, and Algebra. In Nursing
Physical Therapist Assistant at Fyzical Therapy and Balance Center (now Called Gardner PT and Balance Centers)Physical Therapist Assistant at Fyzical Therapy and Balance Center (now Called Gardner PT and Balance Centers)