Billing Coordinator
AdvantEdge Health Solutions
Remote, FL
02.2021 - 04.2022
- Updated documentation, reports and spreadsheets with financial information.
- Answered telephone inquiries with friendly demeanor and full knowledge of billing department processes.
- Maintained detailed understanding of insurance plans and company requirements.
- Entered details into accounts and tracked payments.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Worked effectively with medical payers such as Medicare, Medicaid, Commercial ,Auto, and Worker's Comp Insurances to obtain timely and accurate payments.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Perform payment posting/reviews holds.
- Managed efficient reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
- Complete weekly reports on status of Hospital charity applications.
- Performed targeted collections on past due accounts aged over 20 days.
- Obtain payment for office visit’s and hospital procedures via Instamed, VM, and Patient Notebook software.
- Responded to customer concerns and questions on daily basis.
- Processed payment via telephone with focus on accuracy and efficiency.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
