Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kariyah Apker

Clarksville,TN

Summary

4+ years experience as a Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution.

Overview

2
2
years of professional experience

Work History

Professional Caregiver

Southern Sitters
, TN
11.2023 - Current
  • Carefully followed the parents instructions regarding schedules, chores, discipline, transportation, and free time
  • Promoted a safe and healthy home environment for multiple families with children ranging from ages 1 to 10.
  • Monitored vital signs and administered medications in accordance with physician instructions.

Customer Service Manager

K’s Wigs and beauty
Clarksville , TN
07.2022 - 01.2024
  • Provided prompt customer support with a professional, friendly, and patient attitude.
  • Listened, diagnosed, and resolved technical issues guiding users through step-by-step solutions.
  • Proactively memorized over 55 company products and services.
  • Provided customer service assistance to shoppers needing special attention or help navigating the store.

Education

High School Diploma -

Northwest High School
Clarksville, TN
05-2023

Skills

  • CPR Certified
  • Vital signs monitoring
  • Disability Support
  • First Aid Training
  • Team Development
  • Emergency Preparedness
  • Procedure Implementation
  • De-Escalation Techniques
  • Guest Services
  • Verbal and written communication
  • Safety Procedures

Timeline

Professional Caregiver

Southern Sitters
11.2023 - Current

Customer Service Manager

K’s Wigs and beauty
07.2022 - 01.2024

High School Diploma -

Northwest High School
Kariyah Apker