Summary
Overview
Work History
Education
Skills
Interests
Timeline
Karl Dia

Karl Dia

Granada Hills

Summary

Proven team player and effective communicator, excelled in customer service and problem-solving at Five Guys. Achieved positive feedback through exceptional service and handling customer complaints with professionalism. Demonstrated multitasking abilities and attention to detail, enhancing customer loyalty and operational efficiency.

Overview

1
1
year of professional experience

Work History

Five Guys Work Associate

Brando Sanchez
07.2022 - 03.2023
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Handels Work Associate

Jessenia Benitez
11.2021 - 04.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.
  • Practiced proper safety and sanitation standards.

Education

High School Diploma -

Granada Hills Charter High School, Granada Hills
06-2023

Skills

  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Teamwork and collaboration
  • Multitasking Abilities
  • Money handling
  • Effective communication

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Computer building/repair
  • Film enthusiast currently working as a freelance assistant camera

Timeline

Five Guys Work Associate - Brando Sanchez
07.2022 - 03.2023
Handels Work Associate - Jessenia Benitez
11.2021 - 04.2022
Granada Hills Charter High School - High School Diploma,

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Karl Dia