Karl Hollins
madison,WI
Summary
Team Trainer with hands-on experience in food safety compliance, sanitation procedures, cash handling, and employee training. Supports fast-paced service, accurate register work, and drive-thru efficiency.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Team Trainer
tacobell
Madison, WI
03.2025 - 10.2026
- Trained Taco Bell crew on food safety, sanitation, and service standards.
- Trained team members on drive-thru speed and guest service to improve overall customer satisfaction.
- Guided team in maintaining high standards of guest service during busy shifts, focusing on drive-thru speed and service quality.
- Supported team members with cash handling, register operation, and order accuracy procedures to streamline workflow efficiency.
- Demonstrated cash handling, register use, and order accuracy procedures.
- Assisted new hires with station setup, prep work, and line routines.
- Collaborated with management to identify areas of improvement in organizational processes.
Crew Member
mcdonalds
Nekoosa, Wisconsin
10.2024 - 03.2025
- Prepared menu items following McDonald's food safety and quality standards.
- Assembled customer orders for counter, drive-thru, and delivery service.
- Operated cash register and POS system for accurate order processing.
- Followed McDonald's procedures for opening, closing, and daily shift tasks.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
Education
High School Diploma -
Mccluer Senior High
St Louis, MO05-2000
Skills
- Food safety standards
- Sanitation standards
- Order accuracy
- Transaction accuracy
- Order processing
- Drive-thru operations
- Employee training
Certification
- servesafe
Accomplishments
- 2024 customer maniac award
Timeline
Team Trainer
tacobell
03.2025 - 10.2026
Crew Member
mcdonalds
10.2024 - 03.2025
High School Diploma -
Mccluer Senior High