Sophia Cardoso
Chesapeake,VA
Summary
Proactive team trainer with a proven track record in attentive customer service and operational organization. Committed to fostering a clean and efficient work environment while enhancing team capabilities through effective training and communication.
Overview
6
6
years of professional experience
Work History
Team Trainer
Cava Grill
Chesapeake, Virginia
06.2023 - Current
- Coordinated onboarding processes to ensure smooth integration of new hires.
- Provided exceptional customer service in fast-paced restaurant environment.
- Developed training materials to enhance team member skills and knowledge.
- Maintained cleanliness and organization of dining and kitchen areas.
- Handled cash transactions accurately during busy service periods.
Team Member
Cohiba Cuban Cuisine
Chesapeake, Virginia
06.2020 - 06.2023
- Provided outstanding customer service in high-volume dining setting to enhance guest experience.
- Supported food preparation and presentation to maintain quality and consistency standards.
- Maintained cleanliness and organization of dining and kitchen areas to promote a safe and efficient work environment.
Education
Some College (No Degree) - Business
Tidewater Community College
Norfolk, VA09-2026
Skills
- Staff training
- Training development
- Food safety standards
- Quality assurance
- Cleaning and sanitizing
- Attentive customer service
- Cash handling
- Organizational skills
- Communication skills
Timeline
Team Trainer
Cava Grill
06.2023 - Current
Team Member
Cohiba Cuban Cuisine
06.2020 - 06.2023
Some College (No Degree) - Business
Tidewater Community College