KARL MCMICHEL JR
Indianapolis,IN
Summary
Innovative Account Manager skilled in strategic planning and sales execution. Successfully facilitated cross-functional collaboration to deliver tailored solutions, leading to increased client engagement and revenue growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Inside Partner Account manager
Belden
Carmel, Indiana
04.2025 - Current
- Achieved 6% growth in industrial cable and networking verticals within one year.
- Developed account plans aligning partner goals with company objectives.
- Facilitated in-person quarterly business reviews to identify gaps and opportunities.
- Coordinated cross-functional teams for timely project delivery and ongoing support.
Inside Sales Account Executive
Dell Financial Services L.L.C
08.2019 - 02.2025
- Successfully promoted to Account Manager - Level 3 in Dell Financial Services overseeing Mid-Market Accounts in the Multiple territories including key verticals such as Insurance, Engineering, Private Equity, Automotive, Manufacturing & Language Services. Also acted as overlay guiding 11 Inside Account Managers
- Exceed Quota cycle by 105% first quarter in role
- Stack Rankings for FY22; #1 out of 9 in Team Brown Stack Rankings for FY22 Rep of the Qtr Q4FY22 – Total 141% Total Attainment
- Revenue growth from FY21 to FY22 – grew faster than Dell 37% YoY
- In FY23, increased PaaS penetration rate by 10% through targeted marketing strategies.
- Streamlined processes to reduce approval time and enhance customer satisfaction.
- Build strong relationships with C-Level executives as well as IT Directors and administrators
- Led strategic account management initiatives, addressing client concerns to drive revenue growth and foster long-term client relationships.
- Partnered with cross-functional teams to develop tailored solutions, significantly improving customer satisfaction and retention rates.
- Conducted regular check-ins with existing clients to identify upselling opportunities and maintain ongoing communication.
Inside Account Manager II
Dell Technologies
07.2015 - 08.2020
- . Successfully promoted to Account Manger II(in role) exceeded quota with rolling attainment of 105% for Acquisition and Mid-market accounts set in the Florida territory including
customers from Engineering, Manufacturing and Insurance verticals.
● Collaborated in several mentoring projects to help new hires with attainment goals and role understanding.
● Served as multiple team champion roles FY19 CSG champion helped team grow pen rate goals for client PCs and peripherals. FY17 GCC champion helped bridge gap between Channel team and Direct sales team.
● Led strategic account management initiatives, driving revenue growth and fostering long-term client relationships. Exceeded sales and lead targets consistently.
●Responsible for driving Hardware and Data Center growth. As well software and professional services.
Community Manager
Sentry Management
05.2014 - 07.2015
- Communicated to the Board of Directors, vendors and homeowners regarding the essentials of their duties and community items
- Provide guidance to Board members regarding community policies all under the realm of state statutes and established Rules and Regulations
- Attended Board scheduled Board Meetings
- Provided fiscal management through budget preparation and accounts receivable processes
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Produced reports about community activities to keep owners, directors and property managers informed.
Education
Bachelor of Science - Sociology
Tennessee State University
Nashville, TN12-2012
Skills
- Strategic Planning
- Revenue Growth
- Team Coordination
- Client Relationship
- Account Management
- Sales
- Territory management
- Virtualization technologies
Accomplishments
- Manager on Duty MVP Q3FY19
- Team Player Q4FY19
- On the Spot Award- Winning Together 2HFY18
- Rep of the Qtr Q4FY22
Certification
Go-To-Market and Sales Tools : Salesforce, LinkedIn Sales Navigator, D&B Hoovers, Microsoft Excel, OneNote.
Collaboration Tools : Microsoft Teams, CoPilot for Sales, Microsoft PowerPoint, SharePoint, Skype for Business, Google Drive.
Timeline
Inside Partner Account manager
Belden
04.2025 - Current
Inside Sales Account Executive
Dell Financial Services L.L.C
08.2019 - 02.2025
Inside Account Manager II
Dell Technologies
07.2015 - 08.2020
Community Manager
Sentry Management
05.2014 - 07.2015
Bachelor of Science - Sociology
Tennessee State University