Karl Muth

• Installation and service of residential and Comercial overhead doors.
• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Increased customer satisfaction by providing timely and efficient service for various technical issues.
• Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
• Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
• Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
• Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
• Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
• Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
• New construction and retrofit installation of residential and commercial doors.

•Primary focus on instalation and service of commercial and industrial overhead sectional and rolling doors.

• Diagnosing and troubleshooting problems, repairing, and restoring equipment to peak performance.
• Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
• Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
• Evaluated systems according to predetermined checklist and noted issues.
• Reduced equipment failures, conducting preemptive diagnostics and immediate rectifications.
• Improved team collaboration by sharing expert knowledge on complex repair techniques during weekly meetings.
• Minimized return service calls, ensuring thorough and accurate service on first visit.
• Tested systems, noting issues and completing preventive maintenance.

•Installation and service of residential and commercial overhead doors.

• sales estimates and customer scheduling.

• Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Evaluated systems according to predetermined checklist and noted issues.
• Reduced equipment failures, conducting preemptive diagnostics and immediate rectifications.