Karl Peoples
OSSL Moving and Storage
Gambrills,MD
15
years of professional experience
Professional leader with comprehensive experience in driving operational excellence. Proven track record of fostering team collaboration and achieving impactful results. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Diligent Managerial Position with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.
Work History
General Manager
11 Years 6 Months- Directed operational strategies to enhance efficiency in moving and storage processes.
- Safely loading, unloading, packing, and transported furniture, boxes, and personal belongings in residential and commercial units.
- Assisted customers with residential and commercial moves locally and across country.
- Packed, wrapped, loaded , transported and unloaded personal belongs. Secured items in movong trucks to be transported safely.
- Implemented inventory management systems to optimize warehouse organization and reduce delays.
- Coordinated logistics for multiple relocation projects, ensuring timely and accurate delivery service
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Long Distance Truck Driving capabilities.
Custodian
5 Years 8 Months- Maintained cleanliness and sanitation across multiple facility, ensuring compliance with health standards.
- Operated cleaning equipment, including floor buffers and pressure washers, to enhance operational efficiency.
- Conducted routine inspections of facilityto identify maintenance needs and initiate corrective actions.
- Collaborated with team members to develop efficient cleaning schedules and task assignments.
- Trained new custodial staff on proper cleaning techniques and safety protocols to ensure quality standards.
- Assisted in inventory management of cleaning supplies, ensuring availability for daily operations.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Kept building spaces premises clean inside and outside.
Education
High School Diploma
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Effective leader
Time management
Customer relations
Staff training/development
Inventory control
Employee scheduling
Administrative skills
Timeline
General Manager
OSSL Moving and Storage
04.2015 - CurrentRead More
Custodian
AACPS
10.2011 - 06.2017Read More
Bowie State University
Read More
Annapolis High School
High School Diploma
Read More