KARL SCHULTZ
Portland
Summary
Skilled customer service professional with 3 + years of experience in client-facing roles. Works effectively in fast-paced environments.
Overview
10
10
years of professional experience
Work History
AV Technician - Part Time
Portland Art Museum
10.2023 - Current
- Provides excellent customer service to event clients, validating fixes in real-time setting.
- Troubleshoots IT hardware and software, ensuring smooth operation during live corporate events.
- Client facing role.
Linguistic Tester
Welocalize, Inc.
08.2020 - 05.2023
- Collaborated with team members to ensure software product consistency for Fortune 100 company clients.
- Generated accurate reports detailing software defects to aid clients to improve product quality throughout software lifecycle.
- Met aggressive goals and high-quality standards.
Teaching Assistant
Portland Public Schools
01.2019 - 12.2019
- Assisted primary teacher in classroom of elementary students with special needs.
- Provided critical support in a high intensity environment while maintaining composure.
Music Teacher
AmeriCorps
09.2017 - 12.2018
- Partnered with AmeriCorps to offer music lessons in five underserved public schools in Lake County, OR.
Administrative Assistant
SERA Architects
05.2014 - 09.2017
- Provided comprehensive support to over 100 employees at architectural.
- Collaborated with the admin team to provide outstanding customer service.
Education
Bachelor of Arts - Music
Lewis And Clark College
Portland, OR 05.2001 -
Skills
- 3 years of experience working with customers in client-facing roles
- Teaching skills, able to educate others in technologies
- Well organized, experienced with fast-paced environments
Timeline
AV Technician - Part Time
Portland Art Museum
10.2023 - Current
Linguistic Tester
Welocalize, Inc.
08.2020 - 05.2023
Teaching Assistant
Portland Public Schools
01.2019 - 12.2019
Music Teacher
AmeriCorps
09.2017 - 12.2018
Administrative Assistant
SERA Architects
05.2014 - 09.2017
Bachelor of Arts - Music
Lewis And Clark College
05.2001 -