Karla Andrade
Summary
Self-motivated and empathetic individual looking to expand upon experience. Ambitious and enthusiastic with knowledge in cardiovascular health, muscle development, bone strengthening, flexibility, balance, and breathing practices. Competent in teaching individuals the best exercises for decreasing fat and building muscle, and preventing physical injuries and ailments. Knowledgeable with understanding in how to administer the most effective exercise programs. Currently in the process of pursuing CPR, Personal Trainer, Nutritionist, and HIIT Coach Certifications. Dedicated professional leveraging strong interpersonal skills and passion for physical fitness.
Overview
5
5
years of professional experience
Work History
Sales Representative
TopLine Nutrition
08.2023 - Current
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Developed and maintained comprehensive understanding of products to enhance sales presentations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Retail Sales Manager
Metro By T-Mobile
06.2021 - 11.2023
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
- Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
- Implemented targeted marketing campaigns that drove traffic into the store, increasing overall footfall and conversion rates.
- Collaborated with other department managers to create a cohesive in-store experience that maximized cross-selling opportunities between departments.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
Cashier
Pollo Feliz Express
06.2019 - 06.2021
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with personalized inquiries and provided exceptional service, resulting in positive feedback from consumers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked restaurant environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Explained menu items and suggested options
Education
Bachelor of Science - Kinesiology Concentration in Health & Fitness
Texas A&M International University
Laredo, TX12.2022
Skills
- Communication
- Responsibility
- Organizational Ability
- Problem Solving
- Management
- Detail Oriented
- Tact
- Discretion
- Team Player
- Bilingual (English & Spanish)
Timeline
Sales Representative
TopLine Nutrition
08.2023 - Current
Retail Sales Manager
Metro By T-Mobile
06.2021 - 11.2023
Cashier
Pollo Feliz Express
06.2019 - 06.2021
Bachelor of Science - Kinesiology Concentration in Health & Fitness
Texas A&M International University
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