Karla Arce
Houston,TX
Summary
Successful Executive with over six years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
7
7
years of professional experience
Work History
Rep- Executive for system
Xoomtel-Ping
10.2021 - Current
- Lease To-Own Specialist - helping retailers' dealers to sign up and we look at many other data points including income and banking history and regularly approve people with less than perfect credit or minimal credit history
- The process with LTO has to do with accountability, management and decision making
- Help set up dealers nationwide to obtain our bill payment system, also trained them
- Conducted in-depth market research for identifying new business opportunities.
- Assisted in developing strategic plan that aligned with long-term company goals.
Sales person
CellPhone Wholesale
09.2019 - 01.2021
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Implemented effective sales strategies to maximize revenue generation.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Cashier-Salesperson
Minuti Coffee
05.2018 - 07.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
Billing Assistant
Billing
08.2017 - 11.2017
- Enhanced customer satisfaction by promptly addressing and resolving billing inquiries or disputes.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Improved billing accuracy by diligently reviewing and verifying invoice data before submission.
- Received, sorted, and distributed incoming mail.
Education
Business Management - minor in Human Resources
UHD
Houston, TX05.2024
Associate of Art - Business
HCC
Stafford, TX05.2022
High school -
Sharpstown International School
06.2019
Skills
- Communication
- Teamwork
- Creativity
- Problem-solving
- Leadership
- Adaptability
- Time-Management
- Operations Management
- Interpersonal Skills
- Customer Relations
- Administrative Skills
- Team Leadership
- Motivation
Awards
- Ted Bauer Scholarship
- Honor Society
- Dean’s List
- Golden Key International Honour Society
Languages
Spanish
Native or Bilingual
Timeline
Rep- Executive for system
Xoomtel-Ping
10.2021 - Current
Sales person
CellPhone Wholesale
09.2019 - 01.2021
Cashier-Salesperson
Minuti Coffee
05.2018 - 07.2019
Billing Assistant
Billing
08.2017 - 11.2017
Business Management - minor in Human Resources
UHD
Associate of Art - Business
HCC
High school -
Sharpstown International School
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