Karla Bolanos
Modena ,NY
Summary
Dynamic Security Officer with extensive experience at St. Luke's Cornwall Hospital, excelling in emergency response and access control management. Proven ability to enhance safety through vigilant surveillance and effective incident reporting. Recognized for superior customer service and physical fitness, ensuring a secure environment for all visitors and staff. Including CPR training certification.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
St Lukes Cornwall Hospital
10.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Receiving Clerk
ADUSA
02.2020 - 10.2023
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Compared shipping orders and invoices against contents received to verify accuracy.
Retail Sales Associate
Polo Ralph Lauren Factory Store
01.2017 - 03.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Education
Monroe Woodbury High School
Monroe, NYCosmetology
Capri Cosmetology
Newburgh, NY09.2021
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Superior customer service
- CPR certification
- Physical fitness
- Surveillance
- Emergency response
- Access control
- Patrol operations
- Security screenings
- Access control management
- Electronic surveillance
- Threat management
- Metal detector operation
Certification
CPR certification
CPI certification
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
St Lukes Cornwall Hospital
10.2024 - Current
Receiving Clerk
ADUSA
02.2020 - 10.2023
Retail Sales Associate
Polo Ralph Lauren Factory Store
01.2017 - 03.2018
Monroe Woodbury High School
Cosmetology
Capri Cosmetology
Similar Profiles
Ashanti Brown BSN, RNAshanti Brown BSN, RN
Registered Nurse at Montefiore St Lukes Cornwall HospitalRegistered Nurse at Montefiore St Lukes Cornwall Hospital
Ann PulliamAnn Pulliam
Lead Cook at Montefiore St. Lukes Cornwall HospitalLead Cook at Montefiore St. Lukes Cornwall Hospital
Cindy DunhamCindy Dunham
ED Registration at Montefiore St Lukes Cornwall HospitalED Registration at Montefiore St Lukes Cornwall Hospital
Joseph NugentJoseph Nugent
Quality Control Inspector at East Park Auto RecyclingQuality Control Inspector at East Park Auto Recycling
Jacqueline GeraceJacqueline Gerace
Administrative Assistant at Ethan Allen StaffingAdministrative Assistant at Ethan Allen Staffing