Karla Carbajal
Austin,TX
Summary
Dynamic and reliable professional with a strong work ethic, honed at Sam’s Club, where I excelled in customer service and cross-selling products. Recognized for efficiently processing transactions and training new cashiers, I consistently contributed to a positive shopping experience and maintained high standards of cleanliness and organization.
Overview
2
2
years of professional experience
Work History
Frontline Cashier
Sam’s Club
08.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash, credit, and debit transaction
- Assisted in training new cashiers
- Provided excellent customer service
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Supported inventory management by restocking shelves as needed and conducting regular audits for accurate recordkeeping.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Hostess/ To Go
Texas Roadhouse
07.2023 - 08.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlist efficiently, optimizing table turnover.
- Assisted servers by relaying orders and addressing guest inquiries.
- Maintained cleanliness and organization of dining area and entryway.
- Trained new staff on hosting procedures and customer service standards.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Completed daily side work and opening and closing duties without fail.
Education
Real Estate
Austin Community College
Austin, TXHigh School Diploma -
Cedar Ridge High School
Round Rock, TX05.2024
Skills
- Reliability and punctuality
- Cross-selling products
- Strong work ethic
- Quick learner
- Cleaning and sanitizing
- Excellent customer service
Languages
Spanish
Professional Working
Timeline
Frontline Cashier
Sam’s Club
08.2024 - Current
Hostess/ To Go
Texas Roadhouse
07.2023 - 08.2024
Real Estate
Austin Community College
High School Diploma -
Cedar Ridge High School