Karla Castillo
Junction City
Summary
Manager-in-training with over six years of retail experience and four years in management. Proven ability to enhance customer service and resolve conflicts effectively. Expertise in scheduling, employee training, and team oversight. Committed to driving operational success and fostering a positive work environment.
Overview
6
6
years of professional experience
Work History
DELIVERY DRIVER
AMAZON
2020.10 - 2022.12
- Delivered packages efficiently to customers across designated routes.
- Managed time effectively to complete all deliveries within assigned time frames.
ASSISTANT MANAGER
MONACO EXCHANGE INC.
2016.11 - 2020.09
- Good communication with customers, staff, and management
- Settled interpersonal issues between employees.
- Assisted with the screening of new recruits.
- Trained and mentored new employees.
- Oversaw employee activities and created scheduling charts.
- Proactively participated in meetings and helped create new practices.
Education
BA AUDIOVISUAL -
I.U.T.I.R.L.A.
Venezuela2016-01
Skills
- Problem solving
- Team collaboration
- Adaptability to change
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
DELIVERY DRIVER
AMAZON
2020.10 - 2022.12
ASSISTANT MANAGER
MONACO EXCHANGE INC.
2016.11 - 2020.09
BA AUDIOVISUAL -
I.U.T.I.R.L.A.