Dolphin Management
Karla Colon
Medical Assistant
Chicago,IL
Summary
Responsible, hardworking individual that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Very dependable candidate successful at managing multiple priorities with a positive attitude. Eager to learn and grow professionally and develop new skills.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Orthodontic Assistant
Beauty Smile Orthodontics
Bolingbrook, IL
04.2017 - 06.2023
- Informed patients of oral health tips, orthodontic appliance care and home instructions.
- Supported orthodontist when placing and adjusting oral appliances and coordinating materials.
- Documented patient information and treatment plan details by entering into (Dolphin Management and Patterson Eagle software).
- Sterilized instruments, cleaned surfaces and laid instruments on trays in preparation for orthodontic appointments.
- Took impressions of patients' teeth to create dental appliances, like (Retainers, Invisalign and Hyrax RPE).
- Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
- Taught patients strategies for boosting oral hygiene, controlling plaque, and protecting tooth enamel from long-term damage.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Took x-rays, photographs and 3D scans of patients teeth.
- Set appointments and made follow-up calls.
- Poured and shaped molds from impressions and trimmed molds in grinder.
- Monitored patient comfort and safety during dental procedures.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Scheduled and confirmed patient appointments.
Retail Sales Associate
Burlington
Chicago, IL
08.2016 - 03.2017
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Maintained clean sales floor and straightened and faced merchandise.
- Managed cash register after end of shift to balance and record accurate transactions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Real Estate Assistant
Pulaski, IL
02.2016 - 07.2016
- Maintained efficient office operations by handling errands and administrative functions.
- Coordinated appointments to show marketed properties.
- Developed and deployed marketing collateral to promote properties and drive sales.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Prepared and maintained accurate property listings, sales contracts and closing documents.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted clients in home staging and overall preparation for real estate sales.
Education
High School Diploma -
Richards Career Academy
5030 S Bishop St 09.2012 - 07.2016
No Degree - Respiratory Therapy
Malcolm X College
1900 W Jackson Blvd 05.2001 -
Skills
Equipment sterilization
Software
Patterson Eagle Software
Timeline
Orthodontic Assistant
Beauty Smile Orthodontics
04.2017 - 06.2023
Retail Sales Associate
Burlington
08.2016 - 03.2017
Real Estate Assistant
02.2016 - 07.2016
High School Diploma -
Richards Career Academy
09.2012 - 07.2016
No Degree - Respiratory Therapy
Malcolm X College
05.2001 -
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