Karla Cordon
Brentwood,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Diet Aide Senior Lead, CDM, CFPP
Sutter Delta Medical Center
Antioch, CA
11.2004 - Current
- Assisted in the preparation of meals for patients according to dietary requirements.
- Organized kitchen areas and equipment.
- Maintained accurate inventory of food items, supplies, and equipment.
- Monitored expiration dates on all food items to ensure freshness.
- Ensured compliance with safety standards in the kitchen area.
- Assisted with ordering groceries and maintaining cost control measures.
- Cleaned up after meals were served as well as during meal service times.
- Ensured that all food items were properly labeled and stored correctly according to health regulations.
- Observed special diets prescribed by physicians or dietitians for individual patients or residents.
- Collaborated with chefs, cooks, and other staff members to ensure quality meal services.
- Provided assistance to nursing staff regarding patients' dietary needs.
- Inspected dishes before they were served to ensure they met quality standards.
- Responded promptly to resident requests for special foods or beverages.
- Adhered to local, state, and federal regulations related to food handling procedures.
- Reported any problems or concerns related to food preparation or storage immediately.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Collaborated with others to discuss new opportunities.
- Delivered products to customer locations on time.
- Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
- Set up trays and food service carts to deliver food to residents.
- Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
- Served food and snacks according to planned menu and patients' diet orders.
- Served specific meals to patients with special dietary needs.
- Treated patients and team members with dignity and respect.
- Served food and beverage items to residents, meeting therapeutic diets.
- Delivered snacks to nurse station for distribution to specific residents.
- Worked closely with team members to update cleaning protocols and increase aide efficiency.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Collaborated with team to deliver timely service of items.
- Monitored temperatures of prepared food and cold-storage areas.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Created and maintained an effective team environment through collaboration and communication.
- Encouraged, empowered and motivated team to accomplish objectives.
- Organized, allocated and verified utilization of resources for daily operations.
- Helped employees understand and follow senior manager orders to support business success.
- Prepared bank deposits and reconciled bank statements.
- Verified and processed accurate and timely financial transactions, invoices and purchase orders within institution's financial system.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Monitored staff performance and addressed issues.
- Entered time and attendance logs in preparation for payroll.
- Developed and maintained scheduling procedures to ensure timely completion of projects.
Education
CDM, CFPP -
University of North Dakota
Grand Forks, ND05-2022
Skills
- Menu Development
- Portion Control
- Patient Communication
- Motivational Techniques
- Customer Service
- Food Handling Safety
- Kitchen Equipment Operation
- Problem-Solving
- Dietary Guidelines
- Workload Management
- Team Collaboration
- Time Management
- Regulations Compliance
- Detail Oriented
- Sanitization
- Sanitation Practices
- Scheduling and Planning
- Computer Skills
- Food Safety
Certification
- CDM, CFPP
- Servesafe Manager certified
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Diet Aide Senior Lead, CDM, CFPP
Sutter Delta Medical Center
11.2004 - Current
CDM, CFPP -
University of North Dakota
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